Why Caring for Others Can Be the Thing That Grows Your Career the Most, According to a Senior Leader

Jenee Hall’s most memorable piece of career advice has become, for her, a sort of mantra.

Visible on an engraved necklace she often wears, it reads: “Do what you love and the rest will follow.” In the past nine years that she’s worked at Mindbody — a health, wellness and fitness company, where Hall is today Director of Market Insights — that adage has proven itself to be true time and time again.

“I love the people and our customers – every time, it comes back to that,” she shared. “There are a million places I could work, but I choose to work at Mindbody. There’s hard work, sometimes it feels like  too much of it, but I love who I get to work with – I care about them and always keep them in mind in everything I do.”

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Things have certainly been busy for Hall and her team during these COVID times. (If you’ve taken a virtual yoga class while stuck at home, Mindbody’s technology may have just been behind it.) But the cool thing about working somewhere with a mission of making it possible for folks to take care of themselves is that Hall, in turn, is encouraged to take care of herself, too. 

That level of care is just one of the reasons she’s sticking around, having spent close to a decade at the company already. Recently, Hall spoke to us about how she’s developed her career without job hopping and what, in her definition, makes someone a leader at work.

How long have you been with your company? What about it made you first want to join?

I’ve been with Mindbody for nine years and originally joined because I believed in the mission and core values.

What’s something you’re especially good at at work?

Connecting people to others – “Ah, yes, here’s who’ll you want to partner with on that” or “here’s the person who can help you.” This also enables me to get things done quicker because I’ve created the relationships with others, and I’m never afraid to make new connections.

What’s the first (and/or last) thing you do at work every day? 

To start my day, I do what is most important – before I check email, before I check slack – I know what is important and what I can knock out that will make my day go more smoothly. 

A lot of people believe that developing your career means changing companies, and not infrequently. What has enabled you to develop/advance your career without job hopping?

At the core, I have always felt that there’s more to do – we aren’t finished with our mission. There’s more to learn and I could go somewhere else and move up, or I can stay here and expand my breadth of knowledge and keep helping us forward our mission and do it together. 

Ultimately, what has led you to stay at your company?

I love the people and our customers. Every time, it comes back to that. There are a million places I could work, but I choose to work at Mindbody. There’s hard work, sometimes it feels like too much of it, but I love who I get to work with.  I care about them and always keep them in mind in everything I do (“how will this affect downstream teams?”), and I believe that if we make things better internally, it will come out in our product. In every interaction with the customer, the customer will feel it – which will in turn make customers want to stay with us.

What was the best quality of the best boss you’ve ever had?

Recognizing who I am as a person – recognizing how I operate, what I care about, what motivates me, what hurts, when I’m overwhelmed, pushing me and challenging me, while also being extremely supportive and making me feel that someone has my back.

What’s the most memorable piece of career advice you’ve received?

“Do what you love and the rest will follow. I actually have it engraved on a necklace I wear often.

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