Here are a few words that interviewers consider “red flags.”
Avoid these because these words don’t do you any favors, and use the alternatives instead.
These people often put off work because they are daunted by expectations. They begin to write a report and can’t get past the first sentence because they are paralyzed by the belief that their first draft has to be flawless. Psychiatrist Dr. Elana Miller, MD, says that perfectionists are often sensitive to criticism and need clearer guidelines so that they don’t waste time on things that are not important.
Barry Drexler, an expert interview coach who has conducted more than 10,000 interviews, told CNBC’s Make It.“I wanted to get ill after I heard this [word] so many times,” says Drexler. “It’s too cliche.” He says stay away from this one, along with “hard worker.”
What the candidate should say instead: detail-oriented.
According to neuroscience research, our brains can not focus on multiple tasks at the same time, but actually switch between tasks quickly, giving us the illusion of multitasking. Meaning, people cannot listen in a meeting and write an email at the same time — they are doing each of these tasks for a few seconds at a time while constantly switching their attention back and forth. While this sounds impressive, serious productivity is lost in both activities.
Candidates may boast that they can move quickly between tasks, but this lack of focus is actually less efficient, increases mistakes, and can be ultimately exhausting. These candidates may have an inhibiting sense of urgency which will lead them to work hard, but not work smart.
What the candidate should say instead: organized, can work under competing deadlines.
This is an especially common word used in interviews for positions in sales, human resources, recruiting and customer support. “People person” is a phrase with no meaning, and is usually said by someone who doesn’t understand the demands of the job. You want the candidate to describe him or herself in a way that shows they understand the specific competencies of the job.
What the candidate should say instead: Collaborative, customer-focused, client-facing.
Adults who outright declare themselves as intelligent often take pride in mastering tasks quickly and ranking well among peers. This self-labeling as “intelligent” starts from a young age, as according to the groundbreaking studies about by Claudia Mueller and Carol Dweck in 1998.
In a series of experiments on fifth graders, children who were constantly praised for their intelligence preferred easier tasks where they could quickly show mastery and were focused on their competitive standing among others. In contrast, children who were praised for their hard work sought out new challenges and adopted an internal sense of competition of beating their personal best.
These mentalities can follow us to the workplace, and those employees who assert that their intelligence is their greatest strength may display high competitive nature between coworkers, avoidance of unfamiliar tasks, and poor reactions to failure.
What the candidate should say instead: analytical, big-picture thinker, fast learner.
Drexler told Make It, “Companies talk the talk about having a great work-life balance. At the end of the day, they want work out of you. It’s just talk.” He continued, “If you say you’re looking for work-life balance, that translates to, ‘I want to socialize and I’m only going to stay from nine to five, and at five o’clock I’m out the door.’” This is not to say that work-life balance isn’t important but it should not be one of the main things you talk about with a hiring manager. You want to reinforce that you are ready to work and also that you are excited to take on this new role at this company.