Senior Product Manager (Enterprise Infrastructure & Security)

ve roadmaps, define success metrics, and advocate for scalable, outcome-driven practices across security and infrastructure domains

• Modernize IT Infrastructure - Scope, coordinate, and execute upgrades to Achieve's IT infrastructure to improve performance, security, and agility to support a growing, remote-first workforce and reduce operational overhead.

• Advance Cybersecurity Maturity - Partner with InfoSec, Engineering, and Product teams to raise security standards across core functions, establish enforcement mechanisms, and embed secure practices into daily operations.

• Lead Cross-Functional Initiatives: Drive delivery of enterprise-wide programs such as Identity & Access Management (IAM), Secure SDLC, third-party risk management, and PCI compliance.

• Influence Security Culture: Integrate security into product and engineering workflows in a way that's intuitive and minimally disruptive. Foster a “security-by-default” culture without sacrificing usability.

• Enable Secure AI Usage: Establish guardrails and governance for AI tool usage, including employee policies, and model monitoring practices to mitigate risks.

• Define Metrics & Governance: Create KPIs, dashboards, and reporting mechanisms that track progress and align with business, regulatory, and security objectives.

• Represent the Voice of the Customer: Serve as the voice of internal teams-ensuring that solutions are not only secure, but also usable, effective, and aligned with organizational priorities.

• Lead vendor evaluation: Work cross-functionally to assess third-party solutions that improve security posture across the enterprise, from threat detection to incident response.

Qualifications

What You'll Bring

• 7+ years in product management, with deep experience in internal platforms, enterprise tools, security, or IT infrastructure

• Strong grasp of user-centered design principles, with the ability to turn technical needs into simple, intuitive experiences.

• Deep understanding of information security & IT infrastructure frameworks (e.g. NIST-CSF, ISO27001), and best practices across application, networking, and cloud environments.

• Proven success leading infrastructure modernization in hybrid or remote-first organizations

• Familiarity with AI/ML security risks, including data privacy, model integrity, and lifecycle governance

• Experience operating in regulated environments (e.g., fintech, banking, healthcare), with a strong understanding of security and compliance risks in contact center operations where sensitive customer data is handled.

• Strong stakeholder management and communication skills, including comfort presenting to executive leadership.

• Experience defining product strategies and roadmaps, writing clear requirements, and aligning teams around shared goals

• Strong analytical and systems thinking with the ability to connect high-level strategy to tactical execution and act decisively in fast-paced environments.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Achieve well-being with:

• Hybrid and remote work opportunities for certain roles

• 401 (k) with employer match

• Medical, dental, and vision with HSA and FSA options

• Competitive vacation and sick time off, as well as dedicated volunteer days

• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs

• Up to $5,250 paid back to you on eligible education expenses

• Pet care discounts for your furry family members

• Financial support in times of hardship with our Achieve Care Fund

• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Join Achieve, change the future.

At Achieve, we're changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.

#LI-KM1

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.