Analyst II - Process Excellence

ilizing problem-solving skills, this is the right place for you! Join our Process Excellence team to develop your skills and career within a dynamic and forward-thinking organization. Be part of a team that values innovation, collaboration, and excellence.

RESPONSIBILITIES

About the role

Analyst II - Process Excellence engages in strategic initiatives across GM Financial. This role is responsible for supporting and coordinating active efforts in the Process Excellence portfolio. Responsibilities include: planning, process engineering, analysis and communicating findings. Key to this role is ensuring internal client expectations are met by providing quality deliverables in a timely manner. Supporting and organizing the development of accurate documentation and status information is vital to the success of this role; these include but are not limited to project charters, business process flows, communication plans and project checklists.

In this role you will:

• Support -Support strategic transformation projects within the Operational Excellence portfolio, provide reporting on deployment, establish clear communication, identify and mitigate risk and ensure timely effort completion

• Business Process Management (BPM) / Business Process Improvement (BPI) - With minimal direction support Business Process Management including guiding groups and or teams through process design, reengineering and opportunity assessments - ensure compliance (department, state and federal regulations)

• Internal Consulting - Leverage interaction models. Communicate with varying levels of management and departments across the organization, utilize consulting skills to collaborate with stakeholders

• Nintex Process Manager experience or willingness to learn business architecture modeling software

• Design for Six Sigma (DFSS) - Formulate recommendations and identify needs of the customer and the business, support the voice of the customer as well as the voice of the business

QUALIFICATIONS

What makes you a dream candidate?

• Analysis & Communication - Data analysis, effective communication including active listening and comfort presenting to senior leadership, ability to simplify complex information and develop clear communications and presentation materials to a variety of audiences

• Consulting / Client Focus - Ability to build and sustain lasting relationships with internal clients. Influence and positively deliver results and solve problems for future success

• Technology Fluency - Microsoft Office (PowerPoint, Excel, Word, Visio, Project, PowerBI), and Microsoft Teams

• Design for Six Sigma (DFSS) - Possess knowledge of business transformation tools and techniques

• Project Management - Possess knowledge and expertise in project management methodologies, tools and techniques

• Auto Finance - Knowledge of GM Financial or another auto finance company core business functions, policies and procedures (desired)

• Process Excellence - Ability to learn Six Sigma and Lean techniques and methodologies, knowledge of and experience in developing improvement opportunities and implementing efficiencies, champion process excellence initiatives

Education and Experience

• Bachelor's Degree or equivalent work experience in Industrial Engineering, Supply Chain, Accounting, Finance, Computer Science or related field required
  • 1+ years relevant work experience:

    • Data analysis and reporting

    • Business process documentation and ownership

    • Automation and/or workflow design

Licenses

• Lean Six Sigma Yellow Belt preferred

• Must have a Nintex Process Manager Promaster Certification within the first 120 days

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

NOTE: We are unable to consider candidates who require visa sponsorship for this position

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