AVP Salesforce Platform

ue-Chip company where we are changing the way we use technology to support our customers, dealers, and business.

RESPONSIBILITIES

About the Role:
The AVP Salesforce Platform of International Operations (IO) will be responsible for leading, developing and monitoring all aspects of GM Financial's Salesforce.com (SFDC) platform from a technical aspect. You will be responsible for the architectural design associated with the Salesforce platform. This leader will manage a team of technically skilled individuals who develop code-based solutions within Salesforce's cloud-based platform such the code-based solution is required, because the platform does not provide out of the box administrative level functionality to meet business requirements.

In this role you will:

• Function as Salesforce.com (SFDC) Technical Architect/Administrator/Developer

• Create tools, products or enhancements to increase efficiency, profitability and volume of current company programs

• Implement projects to carry out to execute on company initiatives and strategies

• Develop process to integrate GM Financial's internal systems and other vendor systems with GM Financial' s SFDC systems

• Coordinate with ITS to ensure enhancements do not affect systems or programs in production

• Deliver projects within timeline to meet internal/external expectations

• Coordinate with internal/external technical groups to monitor GM Financial's integration points into SFDC to include all messaging and processes associated with sending and receiving data to and from Salesforce

• Manage prioritized projects amongst team members while providing guidance and motivation

• Oversee SFDC change management by coordinating documentation. establishing and maintaining these processes within the department

• Assist with planning future strategy based on current product results and market information

• Architect and oversee implementation of scalable technologies such as MuleSoft and Heroku platforms

Reporting Structure:

• This role reports to: VP Software Solutions

QUALIFICATIONS

What makes you a dream candidate?

• Advanced knowledge of communications principles and practices.

• Advanced knowledge of Salesforce.com.

• Advanced working knowledge of reporting systems and languages to include SQL and SAS.

• Must understand and embrace the principles of GM Financial. Ability to effectively interact with internal and external customers.

• Ability to manage assigned tasks and responsibilities with minimal supervision.

• Ability to select, lead, evaluate and develop employees.

• Advanced analytical skills.

• Advanced Word, PowerPoint, Excel, and Project Management skills.

• Excellent oral and written communication skills.

• Solid ability to select, lead, evaluate and develop employees.

Experience:

• Bachelor's Degree or equivalent work experience Required

• 5-7 years direct development experience using technologies applicable to the Salesforce.com platform

• 3-5 years managerial experience.

• Certifications: Salesforce Administrator, Salesforce Certified Platform Developer I, Salesforce Advanced Administrator, Salesforce Sales Cloud Consultant, Salesforce App Builder preferred, not required.

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work - we thrive.

Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office. Travel required