Global IAM Engineering - Engineer III

are changing the way we use technology to support our customers, dealers and business.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.

RESPONSIBILITIES

About this role

The Global IAM Engineer III is responsible for design, development and support of IAM solutions for the following; end user provisioning, authentication management and privilege access management. This role will be expected to make daily operational decisions with limited guidance from leadership and other engineers. The Engineer III is expected to work independently and act as a Subject Matter Expert or mentor to lower tiers of engineering. Day-to-day operations will involve Single-Sign On product support and maintenance, Multi-Factor Authentication product support and maintenance, Identity Access management development commonly in Java and PowerShell, Credential and Access Management product support and maintenance commonly in GUI with some PowerShell scripting. Advanced understanding of custom API connections will be expected in solution oriented discussions. Additional daily responsibilities will involve ticket queue management and SLA adherence, routine on-call rotations for after-hours support. Daily interaction with customers and leadership will require excellence in communication skills, both verbal and written.

Job Duties

• Conduct meetings to gather information for business requirements

• Design, develop and improve existing IAM processes

• Grant and maintain data integrity for all internal and external applications

• Provide knowledge and assistance in the handling of routine and ad hoc report requests

• Identify and understand mission critical and compliance sensitive applications, for support or monitoring by the Global IAM team

• Interact with business units and ensure that a high level of customer service is maintained

• Be available and accessible for after-hours support

• Maintain Subject Matter Expert level knowledge in areas of responsibility through a combination of formal and informal (personal time) training

• Act as a mentor to other engineers

• Write technical documentation and design diagrams

• Design architectural diagrams and be capable of speaking in a technical review board

QUALIFICATIONS

Knowledge and Skills

• Advanced knowledge of Identity and Access Provisioning and/or Security best practices and principles is required

• Advanced knowledge in Infrastructure design and management

• Advanced understanding of IT Service Management (ITSM) best practices and processes

• Advanced understanding of technology infrastructure, security concepts and platforms

• Basic knowledge of the OSI model and security that is associated with each layer

• Advanced understanding of application layer protocols including HTTP, SSH, SSL, and DNS

• Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge

• Advanced knowledge of Identity Management

• Advanced knowledge of Access Management

• Understanding of cloud platforms

• Strong customer service, interpersonal, verbal and written communication skills

• Detail oriented with good analytical skills

• Ability to work and make decisions both independently and in a team environment

• SQL experience is desired but not required

• Java experience is preferred

• Powershell experience is preferred

• Active Directory knowledge is preferred

• PAM experience required using credential management, sessions management tools is desired

Experience and Education

• 4-6 years of experience within Information Technology or Cybersecurity required

• 2-4 years of experience within Identity and Access Management role required

• High School Diploma or equivalent required

• Bachelor's Degree in related field or equivalent experience preferred

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office