#839
are changing the way we use technology to support our customers, dealers and business.
Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Detroit, MI or Arlington, TX office.
Please note: We are unable to provide any type of sponsorship for this position at this time.
RESPONSIBILITIES
About the Role:
This role is responsible for the administration, support, and optimization of Microsoft Power Platform solutions, Microsoft 365 services, and SharePoint environments. The successful candidate will have strong knowledge of the Microsoft 365 platform and services, proven service configuration and troubleshooting skills. The candidate will provide hands-on implementation tasks and support for Microsoft 365 support, including design, configuration, and strategies to support operational KPIs. The candidate will support the Project Manager, Product Owner and Lead Engineers in gathering and analyzing requirements, solution design, and execution of the migration, while delivering high customer satisfaction. Additionally, the candidate must possess strong creative, communication, and collaboration skills. They will work very closely with end customers, Lead Cloud Engineers, and the Project Management Office (PMO) for all new implementations. The position will be a key factor in providing a great customer experience pre and post implementation.
Introductory level implementation and maintenance involvement of complex Office 365
Provide application first-tier and second-tier support for issue resolution
Provide coordination of software interfaces between supported business applications with program development teams
Introductory level implementation and maintenance involvement of complex Office 365
Responsible for managing user access, licensing changes and Azure security group implementation
Hands on administration of Microsoft Office 365 cloud technologies
Continued self-lead training on O365 changes pertaining to Microsoft releases on each O365 product
Develop, Maintain and update O365 governance documentation with product owners & Sr Implementation Engineers
Maintain PowerShell scripts used to manage/support the O365 environment for
Partners with IT and other external workgroups for the integration of applications that support Office 365 solutions
Assists staff with troubleshooting complex technical issues experienced by internal and external customers
Provides technical support and maintains uptime as defined within the IT acceptable standards
Addresses production issues experienced by O365 users
Responsible for designing, developing, and implementing high-quality applications using Microsoft Power Platform and Nintex Expertise in creating Canvas Apps, Model-Driven Apps, and working with Dataverse, SharePoint, Power Automate, Copilot Studio, Nintex automation Cloud, and Nintex form
Develop custom solutions utilizing Microsoft Dataverse, SharePoint integration, Premium connectors and custom connectors
Implement complex business workflows and automate processes using Power Automate Utilize Copilot Studio to enhance app development and user experiences with AI-driven features
Work closely with business stakeholders to understand requirements and translate them into technical specifications
Document development processes, workflows, and project details accurately
Adhere to best practices in coding, testing, and deployment
Availability for On-Call and after hour tasks
QUALIFICATIONS
What makes you a dream candidate?
Knowledge and Skills
Knowledge of business processes for supported business groups
Knowledge of information technology systems, infrastructure and operations
Deep understanding of cloud computing technologies, business drivers and emerging computing trends
Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs
Knowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processes
Working knowledge of Agile development, Scrum and Application Lifecycle Management Skills
Strong people skills including the ability to interact with employees at all levels
Ability to meet expected delivery dates and the tasks necessary to achieve objectives
Competent in the use of Microsoft Office software
Strong written and oral communication skills
Good computer skills and conversance in information technology issues
Ability to make sound decisions and exercise good judgment
Proven experience with Canvas Apps and Model-Driven Apps development
Experience with Power Platform COE Kit and administration
Hands-on experience with Microsoft Dataverse, SharePoint integration, Power Automate, and Copilot Studio
Strong knowledge of SQL, JavaScript, and C#
Familiarity with Azure services and RESTful APIs
Experience with ALM (Application Lifecycle Management) in Power Platform
Experience and Education
High School Diploma or equivalent required
Bachelor's Degree in related field or equivalent experience preferred
2-4 years of experience in an IT environment and respective business area in analyzing and implementing applications systems required
2-4 years of experience in articulating the business drives and architectural approach/trade-offs during discussions for solution buy-in at various levels and gain consensus required
Experience in driving new infrastructure technologies from proof-of-concepts to full production implementation required
Experience in driving cloud migration and strategy initiatives required
Experience in implementing, configuring, customizing, upgrading and administering and troubleshooting SharePoint preferred
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility
Work Life Balance: Flexible hybrid work environment, 2-days a week in office
#LI-DW1 #LI-Hybrid #GMFjob