Senior Product Owner

y where we are changing the way we use technology to support our customers, dealers and business.

About the Role:

• Act proactively to consistently deliver on commitments with little supervision

• Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements

• Identify, evaluate, and introduce new approaches/technology to use in product development

• Explore alternative ways to view and solve problems to achieve results beyond what is required

• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas

• Focus on constantly improving processes, products, and services and exploring innovative ways to do the job

• Take advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions

• Ask provocative questions to understand current practices and the customer's experience before moving to problem solving

• Sees to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation

• Communicate potential benefits of new ideas to stakeholders

• Influence others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods

• Take immediate action when confronted with a problem or when made aware of a situation

• Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product roadmap initiatives to the teams that result in great experiences for our customers

• Create novel solutions with measurable value for existing and potential customers (internal or external)

• Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA

• Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance

• Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features

• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations

• Responsible for leading the prioritization of the product backlog in partnership with product management

• Measure product performance using key information, processes and systems to ensure accountability for achieving business results

RESPONSIBILITIES

What makes you a dream candidate?

• Working knowledge of risk management, loss control management and coordinating vendor relationships

• Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization

• Proficient understanding of XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision making

• Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace

• Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others

• Ability to effectively define Product roadmaps and identify requirements

• Able to demonstrate Servant leader management principles and practices

• Ability to deliver best in class product experiences utilizing Design Thinking and Lean methodologies

• Advanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels

• Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise

• Ability to manage multiple projects simultaneously

• Proficient persuasive and negotiation skills

• Proficient presentation skills

QUALIFICATIONS

Work Experience

• 4-6 years experience as a Product Owner/Manager on an Agile Scrum team required

Education

• High School Diploma or equivalent required

• Bachelor's Degree or additional equivalent work or military experience preferred

Licenses and Certifications

• Agile Certification (PSPO or CSP-PO or POPM/APM) required

• Advanced Agile Certification preferred

Working Conditions

• Subject to stressful situations
• Possibility of working long hours may be required
• Limited travel may be required to support business needs