Analyst II Vendor Master Data Management

rovement or automation and to work with the business to deploy new capabilities inside the solution.

***Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD

Essential job functions:

• Responsible for enhancing operational efficiency and customer satisfaction by defining and prioritizing key capabilities to optimize the product lifecycle inside the existing VMDM tool. Responsible for championing the needs of the customer to the Product team and working with Product to prioritize the backlog from a business value perspective.

• Translates business product goals and objectives into clear business requirements documents and partners with the Product Team to develop actionable product strategies. Collaborates with IT, Product and 3rd party tool support to ensure the tool's functionality aligns with business needs.

• Leads training and system demos for all users. Leads end to end UAT and ticket support.

• Responsible for the development of relevant test scripts and driving UAT activities, participates in scrum ceremonies, and supports change management activities (e.g. training, communications).

• Ensures end users are well supported and IT tickets/root cause analysis are completed within department SLA's. First line of defense for escalation.

• Implements data analytics to monitor the effectiveness of the vendor setup tool and identify areas for improvement. Prepare and present reports to leadership highlighting tool performance and process enhancements.

• Domain applications/process expert across legacy systems and VMDM.

• Additional job duties may be assigned as needed to meet the needs of the business and support our values.

Qualifications:

• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment

• Bachelor's degree in business, technology, operations, or a related field or equivalent experience

• Experience in project management (e.g. Agile/Product Teams ways of working), operations, or product lifecycle management

• Strong understanding of vendor setup management processes and methodologies

• Excellent communication skills to collaborate with cross-functional teams and communicate technical concepts

• Analytical mindset with the ability to use data to drive decision-making and process improvements.

• Experience with user acceptance testing (UAT) processes and tools.

• Strong problem-solving skills and the ability to manage multiple priorities in a dynamic environment.

• Strong communication, negotiation, and interpersonal skills

• Familiarity with relevant tools and technologies for product management, project management, and data analysis

• Knowledge of quality standards, regulatory compliance, and industry best practices

Preferred Qualifications:

• Lean/Six Sigma Certifications

• Knowledge of existing Vendor Management System

ME/NC/PA/SC Salary Range: $63,440-$95,160

IL/MA/MD Salary Range: $72,880 - $109,320

All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.

This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.

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At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.