Cloud Reliability Engineer IV

Ahold Delhaize USA

4.4

(21)

Quincy, MA

Why you should apply for a job to Ahold Delhaize USA:

  • 4.4/5 in overall job satisfaction
  • 4.6/5 in supportive management
  • 81% say women are treated fairly and equally to men
  • 90% would recommend this company to other women
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Hybrid Workplace Policy: Associates can work remotely up to two days per week, with three days spent collaborating in the office.
  • Parental Leave: Eligible associates can receive up to 8 weeks of paid parental leave, starting after short-term disability leave ends.
  • We offer 9 EmPact (empowering impact) Networks for growth, networking, and mentorship, focusing on women, caregiving, and mental health.
  • #481004_external_USA-MA-Quincy

    Position summary

    gement, monitoring, incident response, patch management and capacity planning are all within scope for this role. Whether it's done through code, the introduction of modern tools, and/or better processes continuous improvement and efficiency is the goal.

    You'll provide operational excellence with troubleshooting skills, ownership in supporting various Azure services

    Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Salisbury, NC & Quincy, MA.

    Applicants must be currently authorized to work in the United States on a full-time basis.

    Duties and Responsibilities

    • Build, manage, and operate Azure Core Services with automation and infrastructure as code

    • Manage, and operats the continuous delivery framework and tools, manage, and automate the lifecycle of the different platform components and helps support product teams

    • Leverage cloud architecture, applying site reliability principles, full-stack troubleshooting skills across network, application, security, Identity, OS, Containers, on-prem, and distributed services layers.

    • Provide reasoning about system & application architecture as well as be comfortable looking at code and offering feedback on how it can be improved to increase reliability.

    • Identify opportunities and drive the implementation of automation to improve patch management, service health, manageability, reliability, and telemetry.

    • Own, triage, investigate and resolve service issues with an emphasis on broad communications, learning & teaching throughout the process

    • Design process or technology solutions that monitor, identify, and resolve platform, system, deployment, and environmental issues both prior & post production releases, and ensure measurable improvements against Service KPIs.

    • Drive Security and compliance aspects for services in accordance with Azure compliance requirements.

    • Engage in service capacity planning, demand forecasting and work towards Azure cost optimizations.

    • Create and document Runbooks, Operational procedures, and Standards on confluence

    Required Qualifications

    • Bachelor's degree in computer science, Information Technology, Engineering, or related field (or equivalent experience)

    • 7+ years of IT experience focused on infrastructure which includes server, storage, network, security

    • 3+ years of experience building, maintaining, and automating Azure environments in enterprise environments

    • 2+ years of experience with IaC tools (ARM, Terraform, JSON, PowerShell)

    • Hands on experience in deploying Azure Enterprise-scale reference architecture and its components

    • Experience in Full stack Cloud Infrastructure Engineering, Operations, and Application Knowledge

    • Able to facilitate diverse teams, multi-task, and work under pressure to meet aggressive schedule targets

    • Hands on experience with IaC tools like ADO, ARM, terraform, ansible, PowerShell, python, azcli, github

    • Design, configuration, and maintenance of Kubernetes environments using AKS

    • Technical expertise in Windows/Linux/VMware/Hyper-V/AKS, SQL and N0-SQL DB's, IaaS, PaaS, FaaS, Data, BCDR, Security, Management, Storage, Networking, Monitoring, Identity and Connectivity

    • Experience managing and maintaining code repos, build systems, and CICD pipelines

    • Experience in infrastructure and configuration as code, as well as service auto-scale capabilities.

    • Worked in DevOps and Agile environments, Blend of both Development and SRE mindset

    • Systematic problem-solving and troubleshooting skills coupled with a strong sense of ownership and drive.

    • Participate in on call rotation. Participate, collaborate, and provide guidance in retrospectives.

    • At least 4 years of hands-on operational experience supporting the following or related experience:

    • Azure Virtual Network, VWAN, Express route, Load Balancer (L4/L7), Traffic Manager, CDN, Azure DNS, routing & routing protocols like BGP, firewall concepts

    • Azure Identity including any of the following: Azure AD, PIM, Conditional Access, MFA, Azure AD Connect, Password less sign-ins, Microsoft Defender, key vault

    • Azure Governance, Security, Monitoring, Workbooks, Compliance, and cost awareness

    • Azure Virtual Machines, Containers and/or Kubernetes and/or OpenShift (infrastructure perspective)

    • Azure Storage Account, Disk, Snapshot, Backup, Site Recovery, file sync, Data Lake

    • Azure Administrator Certification

    • Azure DevOps Certification

    Preferred Qualifications

    • Azure Solutions Architect Certification

    Salary Range: $146,960 - $220,440

    All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.

    This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.

    At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

    Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

    Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

    We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

    Why you should apply for a job to Ahold Delhaize USA:

  • 4.4/5 in overall job satisfaction
  • 4.6/5 in supportive management
  • 81% say women are treated fairly and equally to men
  • 90% would recommend this company to other women
  • 62% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Hybrid Workplace Policy: Associates can work remotely up to two days per week, with three days spent collaborating in the office.
  • Parental Leave: Eligible associates can receive up to 8 weeks of paid parental leave, starting after short-term disability leave ends.
  • We offer 9 EmPact (empowering impact) Networks for growth, networking, and mentorship, focusing on women, caregiving, and mental health.