Manager Group Product Mgmt

online.

You'll work cross-functionally to deliver intuitive, seamless, and engaging experiences that meet customer needs and drive business growth.

Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC , Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, and Hyattsville, MD.
Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

Customer-Centric Product Leadership

• Champion the customer experience across your product area, using research, journey mapping, and behavioral data to identify pain points and opportunities.

• Define and track customer-focused OKRs and success metrics that reflect both customer satisfaction and business impact. Drive alignment with Company, Product and Great Local Brand strategies.

• Lead discovery and delivery of features that enhance the digital grocery experience.

Strategic Planning & Execution

• Own the product roadmap for your area, ensuring alignment with broader grocery eCommerce and enterprise goals.

• Proactively identify industry trends to enhance team and product success.

• Lead cross-functional teams through the full product lifecycle, from ideation to launch and iteration.

• Ensure outcomes are aligned with strategic priorities.

Cross-Functional Collaboration

• Partner with our Great Local Brands, UX, engineering, analytics, operations, and marketing to deliver cohesive, high-impact solutions.

• Proactively remove barriers between teams.

• Create buy-in and lead changes by clearly communicating a shared sense of purpose that motivates others.

Mentorship & Team Development

• Be a change leader, consistently modelling an ownership mentality.

• Mentor junior product managers and contribute to a culture of continuous learning and excellence.

• Lead knowledge-sharing and upskilling efforts across the product and brand teams, especially around customer experience best practices.

• Coach Product Managers through monitoring, analysis, and resulting continuous improvement initiatives, ensuring alignment with domain priorities.

• Coach Product Managers and the team in leading recurring rituals, systematically driving the adoption of more efficient and productive practices.

Data-Driven Decision Making

• Synthesize qualitative and quantitative data to uncover insights, validate hypotheses, and inform prioritization.

• Use A/B testing, funnel analysis, and customer feedback loops to drive continuous improvement.

Leadership & Influence

• Inspire teams with a clear vision and strong sense of purpose.

• Influence senior stakeholders and cross-domain leaders to align on priorities and remove blockers.

Qualifications

• 6+ years of product management experience.

• Experience shipping end-to-end products.

• Proven success leading customer-facing product initiatives that drive measurable improvements in user experience and engagement.

• Proven ability to work with engineering, design, and data science teams to deliver scalable, performant, and secure products.

• Demonstrated ability to work with complex system integrations, especially across internal platforms or third-party services (e.g., payments, logistics, personalization engines).

• Experience working with mobile app platforms (iOS and Android), including knowledge of app release cycles, app store requirements.

• Excellent communication, stakeholder management, and cross-functional leadership skills.

• Ability to navigate ambiguity and influence leaders across different teams.

• Experience mentoring product managers and fostering team growth.

Preferred Qualifications

• Experience in grocery retail, fulfillment, or omnichannel commerce.

• Familiarity with customer journey mapping, service design, or personalization strategies.

• Background in UX research, behavioral analytics, or customer engagement optimization.

Salary Range: $ 151,200 - $226,800

#LI-KK1 #LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.

Job Requisition: 437774_external_USA-MA-Quincy