Microsoft Azure Cloud Support Engineer

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• Integrate Azure solutions with multi‑cloud and on‑premises systems, ensuring reliable and secure data and application flows.

Cloud Operations & Maintenance

• Conduct day‑to‑day monitoring, maintenance, and optimization of cloud resources across compute, networking, storage, security, and application services.

• Oversee monitoring, logging, auditing, and usage reporting, and escalate issues proactively to leadership.

Infrastructure Automation & DevOps Collaboration

• Collaborate with DevOps and Infrastructure teams to automate infrastructure provisioning and configuration using Terraform (Infrastructure as Code).

• Support continuous delivery pipelines for Azure-based solution deployments, improving reliability and deployment quality.

Architecture & Engineering Support

• Design and support operational architectures for monitoring, configuration management, and CloudOps tooling.

• Partner with internal engineering teams to architect and design robust, scalable, and secure Azure solutions aligned with business needs.

• Contribute to the development of backup, security, and disaster recovery strategies across Azure environments.

Security & Compliance

• Work closely with the Security team to implement and maintain hardened, compliant Azure security configurations.

• Support the design and implementation of security operations architecture, ensuring adherence to company and regulatory standards.

Cloud Governance & Optimization

• Define and track key KPIs, promote improvement levers, and drive long-term optimizations in cloud performance and cost.

• Support financial governance of Azure resources, helping teams optimize workload cost, performance, and utilization.

Required Experience & Competencies

• 7+ years of hands‑on experience with Microsoft Azure cloud platforms, preferably within large-scale enterprise environments.

• Deep understanding of Azure services and technologies, including Azure AD, Microsoft 365, SQL PaaS, networking, storage, and other Azure PaaS offerings.

• 3+ years of experience with PaaS services like Azure APIM, Logic/Integration Apps, Service Bus, Event Grid, Azure AD, etc.

• Strong experience designing, creating, and updating Azure resources using Terraform (IaC).

• Demonstrated experience with CI/CD pipelines, cloud automation, and Azure DevOps toolsets.

• Solid understanding of web technologies, distributed architectures, REST/SOAP web services, and related networking protocols.

• Experience with cloud cost governance, workload optimization, and usage reporting.

• Strong analytical and problem‑solving skills with the ability to perform under pressure.

• Excellent communication skills and a proven ability to collaborate with cross‑functional technical and business teams.

• Experience working within Agile methodologies and development cycles.

• Bachelor's degree in Information Technology, Computer Science, or a related field.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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