ServiceNow Senior Systems Engineer - IT Service Management (ITSM)

Alight Solutions

3.8

(36)

Multiple Locations (Remote)

Why you should apply for a job to Alight Solutions:

4.2/5 in supportive management

78% say women are treated fairly and equally to men

75% would recommend this company to other women

72% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

All Alight full-time colleagues receive health benefits beginning on their first day of employment, paid time off and 401k corporate match

Alight achieved a score of 100 in the Human Right’s Campaign’s 2021 Corporate Equality Index

Our Global Colleague Led Communities are an integral component of Alight's commitment to drive change in diversity and inclusion

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Position summary

s and enhance user experience.

Create and maintain custom applications, workflows, and integrations.
Work with the Platform Architect and Platform Administrator to continuously improve the platform by implementing best practices and new features.
Optimize performance to ensure the scalability of ServiceNow applications.
Troubleshoot and resolve technical issues.
Manage integrations with other systems and third-party applications.
Conduct peer code reviews and ensure adherence to coding standards.
Develop and maintain technical documentation.
Stay updated with the latest ServiceNow features and industry trends.

A successful candidate will provide the following professional background:

Minimum of 5 years of experience developing in ServiceNow.
Basic understanding of ITIL principles.
Specializes in ServiceNow IT Service Management, with the ability to develop across other applications and modules.
Effective communication skills with IT technical teams and business stakeholders.
Strong documentation skills for technical solutions.
Excellent teamwork abilities and a good team player.
Strong organizational skills and excellent work ethics.
Excellent communicator, capable of working with teams in various locations.
Proficient in English (verbal and written).
Strong follow-up skills.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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