Sr Delivery Manager (QA)

• Oversee and optimize QA processes, frameworks, and methodologies to enhance efficiency and quality.

• Collaborate with key stakeholders to ensure the QA vision is well understood and correctly implemented.

• Manage testing teams across offshore and in-house projects, ensuring alignment with business objectives.

• Establish and enforce risk-based testing approaches, risk identification, and risk management strategies.

• Drive continuous QA improvements, implementing cutting-edge test automation tools and techniques.

• Monitor and report QA metrics, including defect tracking, root cause analysis, and process improvement initiatives.

• Ensure that development teams adhere to QA best practices, industry standards, and compliance requirements.

• Build and maintain high-quality standards, fostering a culture of quality, innovation, and accountability.

• Lead QA hiring, training, performance evaluations, and team development initiatives.

Required Skills & Experience:

• 15-20 years of QA management experience, leading large teams across multiple projects.

• Strong leadership skills with a proven track record of shaping and implementing QA strategies.

• Expertise in both functional and non-functional testing, including manual and automation testing.

• Extensive experience in test automation, continuous integration (CI/CD), and agile methodologies.

• Strong understanding of QA risk management, risk-based testing, and defect prevention strategies.

• Excellent communication and stakeholder management skills to align QA vision with business objectives.

• Ability to work under pressure, manage priorities effectively, and drive process improvements.

• Hands-on experience in test automation tools and frameworks, with a strong technical foundation.

• Proactive problem-solver, quick thinker, and assertive decision-maker.

• Passionate about mentoring teams, recognizing talent, and fostering a culture of quality and excellence.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
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