#JOB_POSTING-3-31402
. Whether it's a car, motorcycle, ATV, RV, or even a boat, you'll investigate damage, review policies, and help customers move forward by settling moderately complex claims with care and confidence.
This is more than a desk job-it's a dynamic blend of in-the-field action and virtual collaboration, giving you the flexibility to work from anywhere while making a real impact on the ground.
This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year.
What You'll Do:
Travel across the country to assess vehicle damage and support customers during times of crisis
Review policy coverage, investigate claims, and document your findings
Prepare or validate repair estimates using industry-leading tools
Negotiate and settle claims with empathy and efficiency
Capture detailed notes, decisions, and supporting documentation in the claims system
Balance your time between virtual assignments and in-person inspections (70% field, 30% virtual)
What You Bring:
A passion for helping people and solving problems
2+ years of claims or auto damage experience (preferred)
A bachelor's degree or equivalent combination of education and experience (preferred)
Proficiency with estimating software such as CCC or Mitchell
Knowledge of vehicle repair techniques, including paintless dent repair
Strong analytical, negotiation, and conflict resolution skills
Ability to work independently in a fast-paced, unpredictable environment
Why Join Us?
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit https://www.allstategoodlife.com to learn more.
Note: This position is not available to residents of Puerto Rico, California, Alaska, or Hawaii.
Notice of Licensing Requirements
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
Sign on Bonus
You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
Skills
Analytical Thinking, Auto Collision Repair, Auto Estimating, Business Communications, Claims Administration, Claims Resolution, Claims Review, Client Facing, Customer Centricity, Damage Assessment, Decision Making, Digital Literacy, Document Examination, Fraud Investigations, Learning Agility, Prioritization, Results-Oriented
Compensation
Compensation offered for this role is $50,700.00 - 89,062.50 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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