Claims Service Representative

tomer or other claim related third parties to obtain and/or provide necessary file information to comply with quality and process standards

• Receives, screens, and routes incoming telephone calls and other electronic correspondence

• Takes first notice of loss claims, explains the basic claim process, and provides information of a general nature to customers

• Handles claim files (locates/requests files, files paperwork, reconstructs missing files, moves misfiled documents, sends to other offices, etc.)

• Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing

Education

• High School Diploma or GED (Preferred)

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.