NGLS Customer Care Inbound

rate customer service ensuring the highest level of satisfaction

• Handles inbound telephone calls from borrowers, agents, and carriers related to property insurance in order to resolve customer inquiries & needs

• Meets and maintains availability standards, schedule adherence and attendance guidelines

• Navigates & updates system of records and notates system as required

• Assists answering questions in the help channels

• Receives cross training to assist different client queues

Education

• High School Diploma or GED

Experience

• 1-2 years experience

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Start Date : January 31st 2025

Last Day to Apply : January 17 th

At Integon, great things happen when our people work together. That's why when you join our team, we make sure it isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.387.5841

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.