#R-203759
e systems for case transmissions. You'll collaborate with others to ensure smooth data flow and quickly address problems, using your analytical skills to keep systems running efficiently.
Supervise daily data processes to identify and resolve issues where files are delayed or stuck.
Tackle system and data reconciliation issues, collaborating with teams to resolve root causes and implement solutions.
Work with various internal and external teams to address system dependencies and mitigate bottlenecks.
Document and maintain records of recurring issues, proposed fixes, and preventive measures to improve process reliability.
Collaborate with stakeholders to provide updates and ensure visibility in issue resolution.
Develop and refine dashboards or reports to track system performance and file flow metrics.
Participate in regular team meetings to discuss challenges, insights, and recommendations for process improvement.
Responsible for ensuring that data is adhering to the KCI metrics on a regular basis
Develop and implement test plans, scripts to validate system updates, patches and new deployments
Identify and document system bugs or discrepancies, collaborating with developers or vendors to resolve them.
Perform regression testing to ensure updates or fixes do not negatively impact existing functionalities.
Automate repetitive testing processes and improve testing efficiency.
What we expect of you
Bachelor's degree and 0 to 3 years of Computer Science experience OR
Diploma and 4 to 7 years of Computer Science experience
Basic Qualifications:
Strong analytical and problem-solving skills to diagnose and resolve system-related issues.
Experience with data transfer processes and tackle stuck or delayed data files.
Knowledge of testing methodologies and quality assurance standard processes.
Proficiency in working with data analysis and QA tools.
Knowledge of writing SQL will be helpful
Preferred Qualifications:
Knowledge or some experience in database programming languages such as Oracle SQL and PL/SQL
Some understanding of API integrations such as MuleSoft
Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients
Sharp learning agility, problem solving and analytical thinking
Knowledgeable in SDLC, including requirements, design, testing, data analysis, change control
Knowledgeable in reporting tools (e.g. Tableau)
Soft Skills:
Excellent analytical and troubleshooting skills
Excellent leadership and strategic thinking abilities
Strong verbal and written communication skills
Ability to work effectively with global, virtual teams
High degree of initiative and self-motivation
Ability to handle multiple priorities
Team-oriented, with a focus on achieving team goals
Strong presentation and public speaking skills
Ability to deal with ambiguity and think on their feet
Ability to influence and aim to an intended outcome
Ability to hold team members accountable to commitments
Shift Information:
This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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