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ective and timely manner. Additionally, the individual will use technical expertise to perform research within SAP and various other tools to perform day to day activities and bring closure to identified issues. Moreover, this individual will ensure compliance with all applicable policies and procedures and will support and implement process improvements and departmental initiatives including, but not limited to, updating desktop procedures and participating in cross-functional projects. The role will be located in Hyderabad, India. Specific responsibilities include, but are not limited to the following:**
• Performing a daily reconciliation between SAP and Citibank File Services.
• Review all PosiPay exceptions and take appropriate action.
• Ensure high value invoices are reviewed for accuracy and are approved by management prior to payment execution.
• Ensure prompt resolution of global payment rejections and returns.
• Manage the Global Payments inbox and respond to inquiries/issues in a timely manner.
• Ensure manual payments requests are aligned with Corporate policy and are appropriately approved prior to payment release.
• Ensure payment runs are processed on a daily basis, as scheduled.
• Ensure accurate and timely processing of month end netting activities.
• Provide second level Global Payments support to the BPO Customer Support Team.
• Ensure Service Level Agreement (SLA) commitments are met.
• Prioritize job duties according to terms and urgency.
• Communicate issues that have potential for escalation to Management.
• Develop and maintain active communication with internal client groups and business partners, as necessary, to effectively perform job responsibilities.
• Actively identify and seek process improvement opportunities.
• Provide oversight, guidance and monitoring of internal control processes.
Basic Qualifications:
Master's degree OR
Bachelor's degree & 2 years of directly related experience OR
Associates degree & 6 years of directly related experience OR
High School diploma/GED & 8 years of directly related experience
Preferred Qualifications:
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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