Manager Incentive Compensation

Health Check Analytics and Plan Monitoring

• Develop and run regular health checks to monitor plan effectiveness, payout distribution, and motivational integrity.

• Identify anomalies, outliers, or gaming behaviors and recommend corrective actions.

• Provide monthly/quarterly dashboards and insights to Sales Leadership on IC plan performance.

• Monitor alignment between incentive outcomes and commercial KPIs such as sales performance and call activity.

IC Operations and Program Administration

• Own the quarterly IC calculation process, including data validation, payout calculations, and quality control checks.

• Manage IC operations calendar, ensuring timely execution of all activities across plan cycles.

• Serve as the primary point of contact for field inquiries related to IC payouts, sales data used in IC calculations, eligibility, and policies.

Field Communication and Enablement

• Prepare IC plan documents, FAQs, and communication decks to support field understanding and adoption.

• Respond to field escalations with data-backed justifications and empathetic communication.

Compliance, Governance, and Documentation

• Maintain documentation of IC plan rules, calculations, exceptions, and approvals for audit readiness.

• Ensure all IC activities comply with internal controls, legal guidance, and industry regulations (e.g., OIG guidelines).

• Track IC plan change requests and rationale over time.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Incentive Compensation professional we seek has these qualifications.

Basic Qualifications

• 8-13 years of experience in Incentive Compensation.

Preferred Qualifications

• Relevant Bio/Pharmaceutical industry and/or consulting experience.

• Execution-Focused Delivery: Own and execute day-to-day analytics tasks, reporting development, and field data operations with speed, accuracy, and minimal oversight.

• Analytical and Problem-Solving Abilities: Strong analytical mindset with the ability to interpret large, complex datasets. Demonstrated ability to translate business rules into data logic and calculations. Proven track record of identifying errors, troubleshooting data, and resolving issues efficiently.

• Attention to Detail and Accountability: High degree of accuracy and attention to detail, especially in preparing payment files and reports. Demonstrated ability to meet deadlines in a fast-paced, deadline-driven environment. Proven ability to maintain confidentiality and ensure data integrity.

• Critical Thinking: Strong analytical skills to diagnose business issues and incorporate into development or adjustment of strategies, plans and tactics to achieve business objectives

• Communication: Effective communication is key, both in writing and verbally. This includes the ability to present data and findings clearly to stakeholders and team members.

• Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management

• Ability to identify areas for process and systems innovation and implement change that will enhance the overall effectiveness of the team

• Understanding of technology platforms and ability to partner with IS/IT and business leaders

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