Mgr Information Systems

esponsibilities:

• Collaborate with product managers, designers, and engineers to support CTDA operations by automating tasks, monitoring system health, and minimizing downtime through incident response

• Capture the voice of the customer to define business processes and product needs

• Collaborate with CTDA business stakeholders, Architects and Engineering teams

• to prioritize release scopes and refine the Product backlog

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

• Ensure Acceptance Criteria and Definition of Done are well-defined

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

• Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements

• Identify and manage risks associated with the systems, requirement validation, and user acceptance

• Develop & maintain documentations of configurations, processes, changes, communication plans and training plans for end users

• Ensure operational excellence, cybersecurity, and compliance.

• Collaborate with geographically dispersed teams, including those in the US and other international locations.

• Foster a culture of collaboration, innovation, and continuous improvement

Basic Qualifications and Experience:

• Master's /Bachelor's degree with 8 - 13 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies

Functional Skills:

Must-Have Skills

• Experience with Agile software development methodologies (Scrum) and SAFe

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Strong knowledge of ETL Processes

• Familiarity with regulatory requirements for Clinical Trials (e.g. 21 CFR Part11, ICH)

Good-to-Have Skills:

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions

• Technical thought leadership

• Able to communicate technical or complex subject matters in business terms

• Experience with data analysis, data modeling, and data visualization solutions such as Tableau and Spotfire

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• ITIL (preferred)

• SAFe for Teams certification (preferred)

• Certified Business Analysis Professional (Preferred)

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

Shift Information:

• This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.

.