Senior Engineering Manager - Data Operations

, compliance, and digital transformation initiatives. As a senior leader in the data organization, you will oversee the day-to-day data operations, manage a team of data professionals, and drive process excellence in data intake, transformation, validation, and delivery. You will work closely with cross-functional teams including data engineering, analytics, IT, governance, and business stakeholders to align operational data capabilities with enterprise needs.

Roles & Responsibilities:

• Lead and manage the enterprise data operations team, responsible for data ingestion, processing, validation, quality control, and publishing to various downstream systems.

• Define and implement standard operating procedures for data lifecycle management, ensuring availability, accuracy, completeness, and integrity of critical data assets.

• Oversee and continuously improve daily operational workflows, including scheduling, monitoring, and troubleshooting data jobs across cloud and on-premise environments.

• Establish and track key data operations metrics (SLAs, throughput, latency, data quality, incident resolution) and drive continuous improvements.

• Partner with data engineering and platform teams to optimize pipelines, support new data integrations, and ensure scalability and resilience of operational data flows.

• Collaborate with data governance, compliance, and security teams to maintain regulatory compliance, data privacy, and access controls.

• Serve as the primary escalation point for data incidents and outages, ensuring rapid response and root cause analysis.

• Build strong relationships with business and analytics teams to understand data consumption patterns, prioritize operational needs, and align with business objectives.

• Drive adoption of best practices for documentation, metadata, lineage, and change management across data operations processes.

• Mentor and develop a high-performing team of data operations analysts and leads.

Functional Skills:

Must-Have Skills:

• Experience managing a team of data engineers in biotech/pharma domain companies.

• Experience in designing and maintaining data pipelines and analytics solutions that extract, transform, and load data from multiple source systems.

• Demonstrated hands-on experience with cloud platforms (AWS) and the ability to architect cost-effective and scalable data solutions.

• Experience managing data workflows on Databricks in cloud environments such as AWS, Azure, or GCP.

• Strong problem-solving skills with the ability to analyze complex data flow issues and implement sustainable solutions.

• Working knowledge of SQL, Python, PySpark or scripting languages for process monitoring and automation.

• Experience collaborating with data engineering, analytics, IT operations, and business teams in a matrixed organization.

• Familiarity with data governance, metadata management, access control, and regulatory requirements (e.g., GDPR, HIPAA, SOX).

• Excellent leadership, communication, and stakeholder engagement skills.

• Well versed with full stack development & DataOps automation, logging & observability frameworks, and pipeline orchestration tools.

• Strong analytical and problem-solving skills to address complex data challenges.

• Effective communication and interpersonal skills to collaborate with cross-functional teams.

Good-to-Have Skills:

• Data Engineering Management experience in Biotech/Life Sciences/Pharma

• Experience using graph databases such as Stardog or Marklogic or Neo4J or Allegrograph, etc.

Education and Professional Certifications

• 12 to 15 years of experience in Computer Science, IT or related field

• Databricks Certificate preferred

• Scaled Agile SAFe certification preferred

• Experience in life sciences, healthcare, or other regulated industries with large-scale operational data environments.

• Familiarity with incident and change management processes (e.g., ITIL).

Soft Skills:

• Excellent analytical and troubleshooting skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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