Specialist IS Business Systems Analyst - Global Medical Technology

The ideal candidate will analyze, design, and support the implementation of software solutions that meet the unique needs of our medical teams. They will provide day to day operations, data standardization, ad hoc query, reporting, technical support, training, data management for the applications across the Evidence Generation ecosystem and ensure they meet the needs of our medical and R&D community. This role requires expertise in managing business requirements, managing salesforce-based applications and data integration, and working closely with Platform teams implementing application features on salesforce platforms. Additionally, extensive collaboration with global teams is required to ensure seamless data integration and operational excellence. The ideal candidate will have a solid background in the end-to-end business analysis, data management and software development lifecycle and be a Scaled Agile practitioner, coupled with leadership and transformation experience. This role demands the ability to drive and deliver against key organizational critical initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.

Roles & Responsibilities:

• Function as a Scientific Business Data Analyst within a Scaled Agile Framework (SAFe) product team

• Serve as a liaison between global Medical DTI functional areas and global Medical Leads, prioritizing their needs and expectations

• Serve as a liaison between global Medical DTI functional areas and Salesforce Platform teams, planning deployments

• Provide day to day operations support and management of Evidence based plans, evidence studies and finances.

• Manage a suite of custom internal platforms, commercial off-the-shelf (COTS) software, and systems integrations to ensure standardized and accurate data across systems

• Lead the Access and Use Single source of Truth (AUGSST) Evidence Generation system and ensure that the platform meets their requirements and data integrity

• Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements

• Identify and manage risks associated with the systems, requirement validation, and user acceptance

• Develop documentations, communication plans and training plans for end users

• Ensure operational excellence, cybersecurity, and compliance.

• Collaborate with geographically dispersed teams, including those in the US and other international locations.

• Foster a culture of collaboration, innovation, and continuous improvement

Basic Qualifications:

• Master's degree and 4 to 6 years of Information Systems experience OR

• Bachelor's degree and 6 to 8 years of Information Systems experience OR

• Diploma and 10 to 12 years of Information Systems experience

Preferred Qualifications:

• Bachelors, Masters or Doctorate degree in life sciences, computer science or engineering

• 3+ years of experience in implementing and managing medical data software platforms, especially for managing Investigator sponsored evidence generation studies (ISS)

• Experience in business systems analysis

• Scaled AGILE SAFe Certified

• Salesforce Copado Dev-OPS certification

• Understanding of the pharmaceutical medical environment and compliance requirements

• Demonstrated expertise in a medical domain area and related technology needs

• Strong understanding of scientific processes and the ability to translate them into software requirements

• Familiarity with data management, querying data and system integration

• Experience with cloud (e.g. AWS) and on-premise compute infrastructure

• Experience with Agile software development methodologies and project management

• Experience creating impactful slide decks and communicating data

Must-Have Skills:

• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical users

• Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously

• Strong analytical and problem-solving skills to interpret complex data and provide actionable insights

• Manage applications on salesforce environment

Good-to-Have Skills:

• Work experience in the biotechnology or pharmaceutical industry.

• Experience using and adopting Scaled Agile Framework (SAFe)

• Ability to work effectively in a fast-paced, dynamic environment.

• An ongoing commitment to learning and staying at the forefront of AI/ML advancements.

Professional Certifications

• SAFe for Teams certification (preferred)

Soft Skills:

• Exceptional collaboration and communication skills.

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Team-oriented with a focus on achieving team goals.

• Strong presentation and public speaking skills.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
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As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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