Specialist IS Engineer - VDI

ciency in Python and experience working with API Gateway technologies are essential for automation and integration tasks.

Roles & Responsibilities:

• Serve as the SME for Windows 365 Cloud PC, leading technical strategy, implementation, and support.

• Design, deploy, and manage Virtual Desktop Infrastructure (VDI) environments with a focus on performance, scalability, and user experience.

• Develop and maintain automation scripts using Python to streamline deployment, configuration, and monitoring processes.

• Utilize API Gateway solutions to integrate and manage Cloud PC services across platforms.

• Collaborate with cross-functional teams including:

• Network Security to enforce access policies and protect VDI resources.

• Data Networking to ensure performance and reliability of virtual desktop connectivity.

• Identity Management to integrate Azure AD and ensure security authentication and authorization.

• Provide Tier 3 support and resolve escalated technical issues related to Cloud PC and VDI environments.

• Stay current with Microsoft and industry trends to ensure best practices and continuous improvement of the virtual desktop strategy.

• Supply innovative ideas to address evolving requirements.

• Create and maintain detailed documentation.

• Perform unit and integration testing before production release.

• Continually optimize service functions and integrations.

Basic Qualifications and Experience:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years in Information Systems and software, mobile, or web experience

Functional Skills:

• Proficiency in Python.

• At least 2 years of experience developing solutions using W365 Cloud PC.

• Familiarity with enterprise data management and reporting.

• Understanding of development using REST API.

• Ability to implement software development standard methodologies.

• Competence with PowerShell Scripting for W365 and Active Directory.

• Understanding of Windows server administration.

• Knowledge of Enterprise related technologies and processes, including Active Directory, networking, and monitoring, preferred.

Professional Certifications:

• Scaled Agile Framework (SAFe) for Teams (preferred)

Soft Skills:

• High degree of initiative and self-motivation.

• Ability to manage multiple priorities successfully.

• Excellent verbal and written communication skills.

• Team-oriented with a focus on achieving team goals.

• Excellent analytical and troubleshooting skills.

• Ability to work effectively with global and virtual teams.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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