Sr Associate IS Analyst

• Collaborate with System Architects and Product owners to manage business analysis activities, ensuring alignment with engineering and product goals.

• Capture the voice of the customer to define business processes and product needs.

• Work with Product Owners and customers to define scope and value for new developments.

• Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators.

• Design, implement, and maintain automated CI/CD pipelines for seamless software integration and deployment.

• Deploy, manage, and scale containerized applications using Docker and Kubernetes.

• Implement monitoring, logging, and security best practices using tools like Prometheus, Grafana, ELK, or Splunk to ensure system reliability and performance

• Collaborate with developers to enhance application reliability and scalability.

• Implement security best practices, including IAM policies, network security, and vulnerability management.

• Troubleshoot deployment and infrastructure issues, ensuring high availability.

• Collaborate with Engineering, testing teams as well as Product Management to prioritize release scopes and groom the Product backlog.

• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team.

• Clearly express features in User Stories/requirements so all team members and collaborators understand how they fit into the product backlog.

• Maintain and ensure the quality of documented user stories/requirements in tools like Jira.

Basic Qualifications and Experience:

• Master's degree and 1 to 3 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

• Bachelor's degree and 3 to 5 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR

• Diploma and 7 to 9 years of Life Science/Biotechnology/Pharmacology/Information Systems experience

Functional Skills:

Must-Have Skills:

• Experience with Agile software development methodologies (Scrum)

• Proficiency in CI/CD tools (Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps).

• Experience with containerization and orchestration (Docker, Kubernetes, Helm).

• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and their core services.

Good-to-Have Skills:

• Familiarity with GxP, CFR 21 Part 11 and systems validation

• Familiarity with Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation.

• Understanding of networking, security best practices, and system administration.

• Scripting skills in Python, Bash, or PowerShell for automation.

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

Shift Information:

• This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours.

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