Sr Associate IS Engineer - WINTEL Operations

izational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.

Roles & Responsibilities:

• Administer, monitor, and support Windows Server(s)

• Maintain and monitor server security and compliance standards

• Monitor server health and generate routine reports

• Perform patching, updates and backups to ensure compliance

• Support in incident resolution and troubleshooting

• Document changes and standard operating procedures

Basic Qualifications and Experience:

• Bachelor's degree with 4-6 years of experience OR

• Master's degree with 2-4 years of experience OR

• Diploma with 7+ years of relevant experience

Functional Skills:

Must-Have Skills:

• Experience with Windows server operations

• Experience with virtualization (VMware, Acropolis)

• Basic scripting knowledge (PowerShell, Ansible, Python)

• Familiarity with ITIL or incident management workflows

• Change management expertise

• Excellent troubleshooting and problem solving skills

Good-to-Have Skills:

• Exposure to cloud environments (AWS, Azure)

• Interest in automation tools and infrastructure-as-code

• Exposure to monitoring tools (Dynatrace)

• Knowledge of configuration management tools (Ansible, SSM or MECM)

Professional Certifications:

• CompTIA Server+ or Microsoft Fundamentals (preferred)

Soft Skills:

• Detail-oriented and organized

• Effective communicator

• Ability to follow procedures accurately

• Ability to work in a fast-paced environment

• Willingness to learn and grow

Shift Information:
This position is required to be onsite and participate in 24/7 rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

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