Supervisor Customer Cyber Requests

metrics and identify trends in customer security requests.

• Review team responses and ensure accurate, timely communication.

The Impact You Will Have:

• Improve customer satisfaction and trust in Ansys's security.

• Enhance process efficiency and response times.

• Support business units with accurate data security information.

• Drive automation and best practices in customer assessments.

• Identify trends to inform strategy and product improvements.

• Build a culture of accountability and excellence.

What You'll Need:

• Strong knowledge of NIST CSF, ISO 27001, and risk domains.

• Project management and process improvement skills.

• Proficiency in Microsoft Office.

• Bachelor's degree or higher.

• 2+ years of direct customer experience.

• Preferred: SANS/ISC2/CompTIA, PMP certifications.

Who You Are:

• Positive, detail-oriented, and organized.

• Excellent communicator and collaborator.

• Customer-focused with a sense of urgency.

The Team You'll Be A Part Of:

Join a collaborative team of cybersecurity and customer assessment professionals dedicated to safeguarding customer data and driving process innovation.

Rewards and Benefits:

We offer comprehensive health, wellness, and financial benefits. Details on salary and benefits will be provided by your recruiter.

#AnsysJob , #LI-Remote, #LI-Hybrid

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.