Costumer Contact

act and communicate them to the assembly plants.

• Formulate and delegate logistics for emergency deliveries

• Responsible for logistics, order fulfillment and customer payments, facilitating problem solving with customer material

• Responsible for dispute process within Customer Portals or Process Tools

• Acting as liaison between customers, production and distribution departments

• Analyze and summarizing reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns

Your Background

• In-depth knowledge of customer contact/service principles and practices

• Excellent organizational and planning skills

• Ability to take decisions and good judgment in emergency situations.

• Interpersonal skills to work effectively with others

• Business Administration, Industrial Engineer BD or studying similar career

• 3 -5 years' experience as Costumer Contac

• Experience on Tier 1 automotive industry

• English conversational

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.