Customer Service Lead

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• PF control / CR follow-up

• Portal's monitoring/follow-up

• Escalation process on delivery risks

• Idoc's process follow-up

• ASN correct transmission follow-up

• Debits control & Follow up

• Enterprise operating system

• Customer service training process

• SAP

• ER

YOUR BACKGROUND

Key skills and competencies for succeeding in this role are:

• Experience in the Customer service area (3 years minimum)

• Bachelors degree terminated

• English level advanced

• Experience in customer-specific requirements & portals

• Self-directed, solution-oriented, and focused on results

• Ability for decision making, analytical skills

• Results oriented

• Able to plan priorities

• Main contact for the Plant's communication and problem-solving

• SAP system expert

WHY JOIN US?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.

You have support.

• We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package

YOUR BENEFITS AT APTIV:

• Compensation package, including major medical and life insurance

• Flexible retirement plan.

• Learning, growth, and professional development in a globally recognized international environment.

• Access to training, coaching, and internal and external certifications
  Scholarships.

• Recognition of innovation and excellence.

• Opportunities to give back to the community.

• Meaningful work that makes a difference in the world.

• Recognition of innovation and excellence.

• Tuition reimbursement.

APPLY TODAY, AND TOGETHER LET'S CHANGE TOMORROW!

• "Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law"

Privacy Notice - Active Candidates: https://https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.