OTC Team Leader

spiring employees to grow, being proactive, acting as a role example for team members.

• Effective planning and organization of teams work, workload.

• Ensure the right number of employees assigned to given tasks, adapt their skills to the tasks they perform; Implementation of backup structure in the team, ensure the proper flow of knowledge, full SOP structure covering all processes and training plan so that the team is able to perform the assigned tasks

• Concentrate on the development and career path of your employees, Conduct an annual yearly assessment of employees. Ensure progress, goals are reviewed systematically.

• Establish regular team meetings and individual meetings with team members by defining their time, place, and agenda.

• Leading team to achieve SLA/KPIs through daily monitoring - ensure all metrics and targets are maintained.

• Play a key role in the process of standardizing processes, lead change management initiatives, increasing team efficiency and productivity through standardization, automating projects using LEAN.

• Executing other supervisor commands not included in the job description and resulting from the function performed

• Shaping a work environment based on trust, open communication, creative thinking, and teamwork.

Your Background

• 5+years Professional experience in OTC processes in GBS environment

• Experience in people management.

• University Graduate - Education in Accounting, Finance or Economy (preferred)

• Very good knowledge and understanding of OTC E2E Process, focusing on Billing and Credit Limit

• SAP Finance knowledge

• Communicative Business level English

• Very good knowledge of Microsoft Office tools (Excel, Power Point...)

• Ability to build relationships with business stakeholders.

• Very good organization of work and ability to delegate tasks.

• Strategic thinking proactivity, ability to initiate change and make decisions.

Why join us?

• You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

• You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with: Zero fatalities, Zero injuries, Zero accidents.

• You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Your Benefits at Aptiv:

• Private health care (Signal Iduna) and Life insurance for you and your beloved ones

• Well-Being Program that includes regular webinars, workshops, and networking events

• Hybrid work (min. 47 days/yr of remote work, flexible working hours)

• Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary)

• Access to sports groups and Multisport card

Apply today, and together let's change tomorrow!

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.