Field Applications Engineer, Defect Inspection

development.
Experience in customer contact / customer service role.
Proven ability to perform in a fast paced and ambiguous environment while always maintaining focus on customer goals and relationships.
Has gained knowledge of subset competence (eg. alignment).

Responsibilities

Escalation support
Drives service order closure from a technical perspective.

New product / service development
Follows PGP standard tasks and identifies gaps in existing use-cases. Highlights gaps in existing services.

New product / service roll out
Coordinates one or multiple customer rollout and beta tests. As an NPI deliverable; creates knowledge sharing material for future reference.

Node solution definition
Executes analysis work within a single competence/domain, typically following predefined paths. Combines inputs from others to make one consistent solution definition.

Node solution integration
Combines inputs from others to make one consistent execution plan, such as test plans, integration requirements, etc. Owns sharing and executing the integration plan.

Coaching
Mentors new-hires on first tasks.

Training delivery
Delivers and maintains intermediate and advanced training to colleagues and customer.

Knowledge sharing
Entertains continuous knowledge exchange within the department and across different sectors.

Operational excellence
Signals and drives process improvements both in own team and other teams. Focuses efforts on both process and result.

Business Support
Sets priorities based on internal and customer's business within scope of own expertise. Executes complex product evaluation understanding customer value.

Customer Demo
Leads organization of demo projects and is responsible for resource and machine planning.

Data analysis
Produces high quality analysis from any data provided by customer to generate trusting relationship and access to more data. Interprets data analysis to demonstrate customer value of ASML products and services. Working with default toolset and analysis methods; capable of working with predefined scripts, with limited modifications.

Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

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