Growth Customer Advocate

tion programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $51.06 - $68.03

Zone B: $45.91 - $61.25

Zone C: $42.36 - $56.49

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience

• Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB

• Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services

• Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction

Minimum Required Experience:

• 3+ years of experience in a business-to-business sales environment growing SMB or enterprise accounts
• Proven track record of meeting or exceeding performance targets
• Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email)
• You have a do-it-right mentality with a customer-centric mindset