Principal Software Engineer - Observability

This role will focus on designing and building observability solutions to equip Atlassian teams with the right tools and provide them with effective operational insights so they can continue to scale our products sustainably. Our focus is on reducing the time it takes to investigate and troubleshoot issues and to raise the bar when it comes to operating and observing applications at scale.

• Regularly tackle the largest and most complex problems on the team, from solution discovery, technical design to the launch of our Observability service offerings.

• Lead the implementation of our largest projects. Some examples of the scale we operate at: We collect, transport and store over 30 TB of tracing spans, 650 TB of logs and 200M metric data points a minute, daily

• Breakdown complex problems to deliver customer value incrementally

• Help identify where our service offerings fall short and how we can offer the best possible Observability solutions to all Atlassian

• Be an Observability evangelist and help Atlassian teams adopt the best Observability standards and practices

• Routinely tackle complex architectural challenges and apply architectural standards and start using them on new projects

• Lead code reviews & documentation as well as take on complex bug fixes, especially on high-risk problems

• Work alongside other Principal Engineers and Architects to drive a shared strategy across our teams

• Partner across engineering to empower initiatives that will impact and benefit multiple teams

• Mentor junior members of the team

Your background

• Strong experience with building, running, and monitoring large scale distributed systems on AWS, with a focus on capacity management and troubleshooting platforms at scale

• Experience with Observability tooling

• Experience coaching and mentoring more junior engineers and setting them up for success

• Experience with technically leading large scale projects from design to delivery in a collaborative

Nice to haves

• High proficiency with Observability concepts (specifically metrics and distributed tracing) and tools

• Experience with and involvement in the OpenTelemetry project. Atlassian has been making a huge investment in OpenTelemetry and it is the backbone of our Observability strategy. Having prior experience with OpenTelemetry will help you add tremendous value to the team

• Experience writing software in Go and Java. All our Observability tooling and products are written in either of these languages.

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefitsto learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.