Scaled Sales Associate, SMB

an emphasis on solution selling.

You'll report to an SMB Scaled Sales Manager in your region. This role is remote and offers flexibility and autonomy, while still operating within clear processes and playbooks.

• Manage highvolume email inbound requests using established playbooks to deliver net new revenue and prompt, highquality responses.

• Qualify needs and proactively recommend the right products/plans, aligning to their goals and objectives via email and video calls.

• Guide customers from the first conversation through purchase; creating quotas, contracts, and ensuring customer retention.

• Identify upsell and crosssell opportunities and progress or route them based on defined motions.

• Share relevant resources and capture customer feedback to improve our scaled experience.

• Deliver a consistent experience that builds trust with our SMB customers.

• Be a team player; helping teammates, sharing learnings, and knowing when to ask for help.

• 2+ years in an SMB/Growth Account Executive role or customerfacing B2B role (inside sales, account management, customer success, or Sales Development Representative) in a highvolume environment, ideally SaaS.

• Experience selling or talking to customers about multiple solutions

• Comfortable managing many customer conversations while maintaining quality and responsiveness.

• Experience meeting KPIs/targets and documenting work in a CRM and related sales tools (Salesforce or similar).

• Strong written and verbal communication and a customerfirst, teamoriented mindset.

• Nice to have experience with MEDDPIC and BANT

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $54.08 - $70.61

Zone B: $48.89 - $63.83

Zone C: $45 - $58.75

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.