Activation Specialist - Fusion - English Speaking

lities**

• Serve as the primary point of contact for customers during the product activation phase to ensure customers are able to login, assign users and create projects.

• Establish and maintain working relationships with customers as a technical trusted advisor. Activities include customer interactions, regular internal account team planning meetings and executing activities in customer success plans

• Analyze activation data to identify trends and areas for improvement

• Taking a proactive problem-solving approach, including finding opportunities to optimize and streamline processes.

• Able to manage contacts, cases and collaborate effectively using Salesforce

Minimum Qualifications

• Fluency in English, additional languages are a plus

• Bachelor's degree or equivalent experience in Information Technology (IT), Network Architecture, or Engineering

• 5+ years of experience in related MFG/DM/PLM or IT field

• Knowledge of some Autodesk Products such as Fusion 360, Vault, and Fusion Manage

• Additional knowledge of 3D Modeling tools is valued

• Experience with cloud technologies is a plus

• Able to manage several projects at a time, setting the right priorities

• Proven ability to be flexible and learn quickly in a fast-paced environment

• Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience

• Enthusiasm and passion for technology and innovation

• Strong troubleshooting and analytical skills

• Emotional intelligence; ability to build and maintain strong relationships at all levels

• Must be flexible, decisive, self-motivated and proactive

• Comfortable with ambiguity and working through change while driving results

• Excellent team player, enjoying supporting and interacting with other members of a global, shared responsibility team

The Ideal Candidate

• Courage: The passionate self-belief and trust necessary to be bold and brave in one's actions to enable controlled risk-taking which allows positions to be challenged, thereby delivering strong results

• Speed: We strive to move as fast as our environment allows, empowering people to favor small sprints and course correction towards desired outcomes

• Accountability: The state of clear ownership which provides a person the power and ultimate responsibility to achieve a defined outcome

• Simplicity: Having an approach and mindset to avoid unnecessary complexity and duplication; keeping things simple to achieve quicker outcomes

• Solving system-wide: Seek first to understand by asking questions that remove silos and organizational barriers, to establish a safe environment that supports cross-geo collaboration and communication to develop a shared vision enabling faster time-to-value adoption

#LI-RR2

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About Autodesk
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When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://https://www.autodesk.com/careers/sales

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