Director of Enterprise Delivery Center

Autodesk

4

(10)

India (Remote)

Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.
  • #25WD91004

    Position summary

    l teams to ensure seamless integration of operations with business objectives

    • Manage DR process and help transform DR and Business Continuity objectives for Enterprise Systems

    • Oversee enterprise collaboration platforms operational issues and address them timely (e.g., Slack, Microsoft Teams, conferencing tools) to ensure seamless communication and productivity

    • Partner with Enterprise Experiences and Workplace Services to enhance digital employee experience and support hybrid work models

    Infrastructure & Cloud Operations

    • Manage global infrastructure services including data centers, cloud platforms, network transformation (e.g., SASE, firewall migrations), and disaster recovery

    • Lead modernization efforts such as database server refreshes, DNS/DHCP migrations, and Tier 0 service upgrades

    • Ensure compliance, scalability, and performance across all infrastructure layers

    • Partner with Security & Compliance on vulnerability remediation, and patching our systems

    • Manage identity and access systems including MFA, SSO, and privileged identity management Operations

    Vendor & MSP Relationship Management

    • Own strategic relationships with Managed Service Providers (MSPs) and third-party vendors

    • Monitor vendor performance, contract health, and compliance through integrated analytics and dashboards

    • Collaborate with the Vendor Data Privacy team to ensure GDPR-aligned data handling and deletion protocols

    Software Asset Management (SAM)

    • Lead the automation of software access workflows with threshold controls for centrally managed products

    • Ensure license compliance, optimize software spend, and reduce manual provisioning through SAM platforms

    • Partner with finance and procurement to manage renewals, audits, and vendor negotiations

    Data Privacy & GDPR Compliance

    • Ensure systems and vendors support data access, deletion, and portability (DAP) features

    • Support Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs)

    • Align with global privacy governance and security architecture

    Minimum Qualifications

    • 12+ years in enterprise IT operations, with 5+ years in senior leadership roles

    • Proven experience managing global teams and mission-critical systems

    • Deep knowledge of ITSM, cloud infrastructure, enterprise security, and collaboration platforms

    • Strong background in vendor governance, contract negotiation, and SLA enforcement

    • Familiarity with GDPR, CCPA, and global data privacy frameworks

    • Experience with software asset management and enterprise release management

    Preferred Qualifications

    • Experience leading India-based delivery centers

    • Familiarity with Autodesk's enterprise systems and privacy compliance architecture

    #LI-BV1

    Learn More

    About Autodesk

    Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

    When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

    Salary transparency
    Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

    Diversity & Belonging
    We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://https://www.autodesk.com/company/diversity-and-belonging

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

    Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.