Technical Support Specialist BIM 360 (French Speaker)

Autodesk

4

(10)

Barcelona, Spain

Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.
  • #24WD76365

    Position summary

    mation required for product improvement.

    To best meet the customer needs you will use your excellent French skills but also English or other languages that you are familiar with.

    What we have to offer: awesome products, trustful and sustainable relationships with our customers, a fantastic compensation package, training and great opportunities to support your career growth. All of this while you will work for a market-leading, global software company that helps create the future!

    Responsibilities

    • Assist Autodesk customers on a variety of issues and questions.

    • Document problems and solutions in short and clear articles for our knowledgebase.

    • Research, verify, and document product issues.

    • Manage customer expectations by providing updates on progress.

    Minimum Qualifications

    • Excellent written and spoken English and French.

    • Experience using building design software (preferably Autodesk software).

    • Experience in the Architecture Engineering and Construction industry.

    • Passion for helping people.

    • Appetite for solving problems.

    • Familiarity with Autodesk Revit, BIM 360, Autodesk Construction Cloud, or similar products.

    #LI-IS1

    Learn More

    About Autodesk
    Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

    We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

    When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

    Salary transparency
    Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

    Diversity & Belonging
    We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://https://www.autodesk.com/company/diversity-and-belonging

    Are you an existing contractor or consultant with Autodesk?

    Please search for open jobs and apply internally (not on this external site).

    Why you should apply for a job to Autodesk:

  • 4/5 in overall job satisfaction
  • 4/5 in supportive management
  • 60% say women are treated fairly and equally to men
  • 75% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Paid parental and maternity leaves, as well as up to $10k per calendar year for adoption, IVF, & other fertility services.
  • Paid discretionary time off for salaried employees plus a 6-week paid sabbatical after every 4 years of service.
  • A flexible workplace for most roles that meets business needs, while supporting employees with office, hybrid & remote work preferences.