CRM Solution Architect

Avanade

3.9

(23)

Dubai, United Arab Emirates

Why you should apply for a job to Avanade:

  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • STEM Scholarship programs with nine Universities worldwide investing in the future of young women.
  • Five Employee Resource Groups including women's, LGBT+, and Veterans to name a few.
  • World-class training including an average of 80 hours a year for employees to develop their skill set.
  • #4538

    Position summary

    eting or Sales and Service module will be highly regarded
    Experience working in a Software as a Service (SaaS) environment, Microsoft SQL, HTML, Microsoft ASP, Microsoft .Net, and etc.
    Basic understanding of relational database concepts desired
    Excellent client management skills and the ability to work with customers to develop and manage an action plan
    Experience consulting with external clients on complex projects, including in leadership roles
    Experience working with global teams on CRM technology implementation and maintenance projects
    Extensive experience in a management or leadership role.
    Experience working with offshore teams to facilitate project work

    About you

    Characteristics that can spell success for this role:

    Consultative, collaborative, relationship builder
    Resilient, adaptable, flexible
    Intellectually curious and passionate about tech
    Client-centric attitude
    Passion for learning and development

    What you'll do

    Lead and review your team's work across all phases of Avanade projects (e.g. Plan, Analyze, Design, Build and Test)
    Direct efforts to defining technical, operational, and user requirements
    Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
    Research customer issues that may be non-standard in order to offer solutions
    Design conceptual architecture and technical solutions
    Ensure project quality meets standards through KPI identification and testing plan
    Own partnership with cross-functional technology and design teams to ensure consistent, beneficial client interaction, and solution delivery
    Ensure off-shore resources are utilized and leveraged appropriately
    Take an active role in sales activities and planning as required
    Lead continuous improvement efforts to proactively identify potential challenges to customer success and business productivity

    Learn more

    Learn more
    Interested in knowing what's going on inside Avanade? Check out our blogs:
    https://https://www.avanade.com/en/blogs/avanade-insights
    https://https://www.avanade.com/en/blogs/inside-avanade

    Enjoy your career

    Some of the best things about working at Avanade

    Pathway to work on industry leading programs of work
    Opportunity to work with global customers
    A people-first culture that supports innovation to push teams in new directions
    Quickly turn your ideas to human impact by cultivating a team that will help clients unlock what's next
    Real-time access to technical and skilled resources globally

    A great place to work

    As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

    Together we do what matters.

    We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

    Create a future for our people that focuses on

    • Expanding your thinking
    •Experimenting courageously
    •Learning and pivoting

    Inspire greatness in our people by

    • Empowering every voice
    •Encouraging boldness
    •Celebrating progress

    Accelerate the impact of our people by

    • Amazing the client
    •Prioritizing what matters
    •Acting as one

    Why you should apply for a job to Avanade:

  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • STEM Scholarship programs with nine Universities worldwide investing in the future of young women.
  • Five Employee Resource Groups including women's, LGBT+, and Veterans to name a few.
  • World-class training including an average of 80 hours a year for employees to develop their skill set.