Delivery Lead CRM

s de transformation digitale à forte composante organisationnelle et technologique.
• Vous avez déjà piloté et mené des équipes dans le cadre de projets de refonte ou d'automatisation de processus, de déploiement d'applications métier, de transformation organisationnelle, ou de mise en place de nouvelles manières de travailler (en agile notamment).

• Vous avez déjà endossé des responsabilités sur des sujets de gouvernance, gestion des risques, financière et contractuelle avec vos clients. Vous savez mener des ateliers clients pour définir leurs besoins et élaborer des solutions adaptées.

• Vous avez de solides connaissances sur la « business analysis » et sur au moins une des méthodologies de gestion de projet suivantes : PMI, Prince 2, SCRUM, SAFE, ITIL, PROSCI.

• Une ou plusieurs certifications sur ces domaines serait un plus mais vous aurez l'opportunité de vous former et de vous certifier durant votre parcours avec nous.

• Maîtrise de la communication en anglais et en français.

What you'll do

• Participer aux phases d'avant-vente avec les clients (identification des besoins, participation à la rédaction de propositions commerciales, participation aux soutenances, etc.)
• Accompagner la phase d'avant-vente en interne et la transition vers la phase d'exécution.

• Piloter le bon déroulement et le succès d'un projet, mesuré sur le planning, le budget et le périmètre, la satisfaction client et la qualité des livrables.

• Être en charge des estimations, du planning, de la mobilisation, de l'exécution jusqu'à la clôture.

• Communiquer de façon régulière sur l'avancement, la gestion des risques et la santé financière sur la base des engagements entre Avanade et ses clients.

• Gérer les équipes (onshore & offshore) et leurs objectifs de performance.

• Accompagnement au changement auprès des différentes parties prenantes, clients et équipes Avanade.

Learn more

Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation, Avanade has more certifications, Gold-level competencies and most valued professionals (MVPs) than any other Microsoft partner. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a genuine human impact for our clients, their employees and their customers.

To learn more about the types of projects our CRM team works on check out this info:

• Being a Consultant at Avanade https://youtu.be/JQ1CBkMQezc

• Geocode Records Fast https://https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/geocode-organizational-records-d365

• Customize Microsoft Dynamics 365 Field Service Schedule Board https://https://www.avanade.com/en/blogs/techs-and-specs/dynamics-365/how-to-customize-dynamics365-field-service-schedule-board

• UNICEF Netherlands https://https://www.avanade.com/en/clients/unicef-netherlands

Interested in knowing what's going on inside Avanade? Check out our blogs:

• Avanade Insights – exchange ideas that drive tomorrow's innovation https://https://www.avanade.com/en/blogs/avanade-insights

• Inside Avanade – explore what life is like working at Avanade https://https://www.avanade.com/en/blogs/inside-avanade

Enjoy your career

Some of the best things about working at Avanade

Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)

Real-time access to technical and skilled resources globally

Dedicated career advisor to encourage your growth

Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade https://https://www.avanade.com/en/career/benefits

A great place to work

As you bring your skills and abilities to Avanade, you will get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

Create a future for our people that focuses on

• Expanding your thinking
•Experimenting courageously
•Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
•Encouraging boldness
•Celebrating progress

Accelerate the impact of our people by

• Amazing the client
•Prioritizing what matters
•Acting as one

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.