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Dynamics 365 CRM - Functional Consultant

Avanade

3.9

(23)

Amsterdam, Netherlands

Why you should apply for a job to Avanade:

  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 82% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • STEM Scholarship programs with nine Universities worldwide investing in the future of young women.
  • Five Employee Resource Groups including women's, LGBT+, and Veterans to name a few.
  • World-class training including an average of 80 hours a year for employees to develop their skill set.

    • #5633

    Position summary

    t practices in CRM.Team spirit and a willingness to share knowledge, supporting mutual assistance and kindness within the team.Ability to work on large-scale projects for a diverse clientele.Holding or pursuing MB200, MB210, or MB220 certifications.Expertise in functional areas such as Sales, Marketing, and Customer Service.Proficiency in key functionalities of Microsoft Dynamics 365 Customer Engagement.

    About you

    Excellent communication skills and the ability to work efficiently in an international environment.Place quality and client needs at the center of your work.Proactive approach to learning and knowledge sharing.Ability to work effectively in an international team environment.Passion for CRM and its Microsoft ecosystem.

    What you'll do

    Define test plans, scenarios, and test cases.Hold or be in the process of obtaining MB200, MB210, or MB220 certifications.Define test plans and monitor the implementation of features.Master project methodologies (Scrum, Agile, V-Model) and apply them effectively.Draft functional documentation and provide user training.Conduct workshops to gather and analyze client requirements and provide CRM implementation advice.Ensure alignment between client needs and the deployed CRM solution.

    Learn more

    Enjoy your career

    A great place to work

    Why you should apply for a job to Avanade:

  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 82% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • STEM Scholarship programs with nine Universities worldwide investing in the future of young women.
  • Five Employee Resource Groups including women's, LGBT+, and Veterans to name a few.
  • World-class training including an average of 80 hours a year for employees to develop their skill set.