Manager, D365 CRM Solution Development (Integration Specialist)

of CRM systems and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your development team. This role provides the opportunity to work for Microsoft's #1 partner, with an unrivaled focus on personal development and training in both technology and softer consulting skills. Together we do what matters.

Skills and experiences

• Hands-on experience with D365 Customer Experience /
  Dynamics CRM / PowerApps technical solutions

• Expertise in
  Dynamics 365 customization, including deep knowledge and hands-on
  experience with plugin development (C#), custom workflows, and other
  extension capabilities

•
Power Apps Component Framework
(PCF) implementation experience.

• Intermediate to advanced knowledge of relational
  database concepts and Dataverse

• Dynamics 365 Release
  and Solution layer management experience in Dynamics 365

•
At least
three full cycle implementations of Microsoft Dynamics 365 CE or Dynamics
CRM

• Work experience with Software as a Service (SaaS)
  and/or Platform as a Service (PaaS) environments

• Experience leading teams and working with global,
  on/offshore teams to establish and maintain CRM technology

• Core Skills: C#, .Net, D365, CRM SDK, CRM Plugins,
  PowerApps & Flow

What you'll do

• Work with clients and lead Avanade Delivery Teams in planning, designing, building, testing, and maintaining Customer Engagement (CE) solutions

• Lead and review your team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test)

• Lead technical technology and design teams to ensure consistent, beneficial client interaction, and solution delivery

• Design and enable conceptual architecture and technical solutions

• Liaise effectively between customers, IT staff, and business partners to ensure high-quality and timely resolution of customer issues

• Use key performance indicators (KPIs) to measure and test the quality of projects

• Improve your clients' business by identifying potential challenges and supporting continuous improvement through their CRM system

Learn more

To learn more about the types of projects our team works on, check out these case studies:

• What matters to Rathbones is people-first workplace experiences and sustainability

• VentilatorChallengeUK manufactures 20 years' worth of ventilators in 12 weeks to help save lives

Interested in knowing what's going on inside Avanade? Check out our blogs:

• Avanade Insights – exchange ideas that drive tomorrow's innovation

• Inside Avanade – explore what life is like working at Avanade

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally

• Dedicated career advisor to encourage your growth

• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
•Experimenting courageously
•Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
•Encouraging boldness
•Celebrating progress

Accelerate the impact of our people by

• Amazing the client
•Prioritizing what matters
•Acting as one