Program Director / Delivery Lead

ship and technical expertise to our talented colleagues.

Together we do what matters.

Skills and experiences

• Profound understanding of contract terms and interpretation, coupled with excellent customer expectations management skills

• Proven experience employing key Project/Program Management disciplines, ensuring effective estimation, work planning, and scope management

• Proficiency in project management methods, tools, and techniques, complemented by a working knowledge of Microsoft platform technologies and In-depth expertise in

Microsoft Project and Team Foundation Server (TFS), enabling precise project tracking and control

• Good knowledge of Earned Value reporting, contributing to sound financial decision-making

• Strong people management abilities, including team leadership and mentorship

• While not required, having a Project Management Institute (PMI) PMP or PgM certification and a Bachelor's degree in a business or technology-related field will be advantageous. We value a blend of expertise and educational background to drive innovation and excellence in our projects.

• Ideal candidates very strong project and service management experience in an IT environment, particularly for global external clients. Additionally, they should possess strong direct people management experience for on and offshore resources, enabling them to lead and mentor effectively.

About you

Characteristics that can spell success for this role

• Consultative, collaborative, relationship builder

• Demonstrated ability to think systematically and logically, effectively solving complex problems

• Resilient, adaptable, flexible

• Intellectually curious and passionate about tech

• Convincing storyteller and engaging content creator

• Strong communication skills, both oral and written, to ensure effective collaboration and negotiation

• Results-oriented mindset, with an ability to drive change in an unstructured environment

What you'll do

• Leading the delivery of contracted solutions on the program level, ensuring adherence to deal economics, schedule, and quality standards

• Effectively managing overall project/program risks, making critical adjustments as necessary and gaining buy-in from senior management for key project plans

• Overseeing and driving the development, implementation, and maintenance of comprehensive project work plans

• Ensuring accurate development and traceability of project requirements throughout the project life-cycle

• Providing strategic direction for all change management activities and supporting clients in their change enablement processes

• Engaging with stakeholders to understand their goals, address any misalignments, and exceed expectations through effective program management

• Mentoring and developing team members, providing oversight to the management of relationships with suppliers and subcontractors

Learn more

To learn more about the types of projects our Delivery Management team works on check out these case studies:

• https://https://www.avanade.com/en/clients/seattle-childrens-digital-transformation
•https://https://www.avanade.com/en/clients/seattle-goodwill-dynamics-365

• https://youtu.be/5A41tfinqEw

• https://https://www.avanade.com/en/clients/mec-dynamics-365

• https://https://www.avanade.com/en/clients/unicef-netherlands

Interested in knowing what's going on inside Avanade? Check out our blogs:
•Avanade Insights - exchange ideas that drive tomorrow's innovation
•Inside Avanade - explore what life is like working at Avanade

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally

• Dedicated career advisor to encourage your growth

• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits [1] here.
References

Visible links

1. https://https://www.avanade.com/en-gb/career/benefits

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical,

leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [1] Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
•Experimenting courageously
•Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
•Encouraging boldness
•Celebrating progress

Accelerate the impact of our people by

• Amazing the client
•Prioritizing what matters
•Acting as one
References

Visible links

1. https://https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity