Solution Architect, Microsoft Dynamics 365 CRM

Avanade

3.9

(23)

Kuala Lumpur, Malaysia

Why you should apply for a job to Avanade:

  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • STEM Scholarship programs with nine Universities worldwide investing in the future of young women.
  • Five Employee Resource Groups including women's, LGBT+, and Veterans to name a few.
  • World-class training including an average of 80 hours a year for employees to develop their skill set.
  • #9809

    Position summary

    d the
    nuts and bolts of CRM systems and, more importantly, you know how to connect
    with clients and lead a team to reach its goals. You are organized, energetic,
    and as comfortable in front of a boardroom as in front of a whiteboard with
    your development team. This role provides the opportunity to work for Microsoft's
    #1 partner, with an unrivaled focus on personal development and training in
    both technology and softer consulting skills.

    Together
    we do what matters.

    Skills and experiences

    • Hands-on experience with D365 Customer
      Experience / Dynamics CRM / PowerApps technical solutions

    • At least three full cycle
      implementations of Microsoft Dynamics 365 CE or Dynamics CRM

    • Work experience with Software as a
      Service (SaaS) and/or Platform as a Service (PaaS) environments

    • Experience leading teams and working with
      global, on/offshore teams to establish and maintain CRM technology

    • Developing & deploying business
      applications using Microsoft's Dynamics Power Platform

    • Core Skills: C#, SQL, .Net, D365, CRM
      SDK, CRM Plugins, PowerApps, PowerBI, & Flow

    • Intermediate to advanced knowledge of
      relational database concepts

    What you'll do

    • Work with
      clients and lead Avanade Delivery Teams in planning, designing, building,
      testing, and maintaining Customer Engagement (CE) solutions

    • Lead and review your team's work across all
      phases of Avanade projects (e.g., Plan, Analyze, Design, Build and
      Test)

    • Lead technical technology and design teams
      to ensure consistent, beneficial client interaction, and solution delivery

    • Design and
      enable conceptual architecture and technical solutions

    • Liaise
      effectively between customers, IT staff, and business partners to ensure
      high-quality and timely resolution of customer issues

    • Use key performance indicators
      (KPIs) to measure and test the quality of projects

    • Improve your clients' business by
      identifying potential challenges and supporting continuous improvement through
      their CRM system

    • Contribute to
      presales activities, including solutioning, effort estimation, and
      proposal development, ensuring alignment with client business needs

    • Manage capability planning for the team, identifying
      skill gaps and aligning training or hiring needs to meet future demand

    • Develop reusable solutions, frameworks, and assets to
      accelerate delivery, enhance quality, and enable knowledge sharing across
      teams

    • Collaborate with cross-functional teams to drive
      innovation and bring best practices into solution design

    Learn more

    To learn more about the types of projects our
    team works on, check out these case studies:

    Interested in knowing what's going on inside
    Avanade? Check out our blogs:

    Enjoy your career

    Some of the best things about working at Avanade

    • Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)

    • Real-time access to technical and skilled resources globally

    • Dedicated career advisor to encourage your growth

    • Engaged and helpful coworkers genuinely interested in you

    Find out more about some of our benefits Employee Benefits at Avanade | Avanade

    A great place to work

    As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

    We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

    Create a future for our people that focuses on

    • Expanding your thinking
    •Experimenting courageously
    •Learning and pivoting

    Inspire greatness in our people by

    • Empowering every voice
    •Encouraging boldness
    •Celebrating progress

    Accelerate the impact of our people by

    • Amazing the client
    •Prioritizing what matters
    •Acting as one

    Why you should apply for a job to Avanade:

  • 4.3/5 in supportive management
  • 70% say women are treated fairly and equally to men
  • 78% would recommend this company to other women
  • 82% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • STEM Scholarship programs with nine Universities worldwide investing in the future of young women.
  • Five Employee Resource Groups including women's, LGBT+, and Veterans to name a few.
  • World-class training including an average of 80 hours a year for employees to develop their skill set.