#9809
d the
nuts and bolts of CRM systems and, more importantly, you know how to connect
with clients and lead a team to reach its goals. You are organized, energetic,
and as comfortable in front of a boardroom as in front of a whiteboard with
your development team. This role provides the opportunity to work for Microsoft's
#1 partner, with an unrivaled focus on personal development and training in
both technology and softer consulting skills.
Together
we do what matters.
Skills and experiences
Hands-on experience with D365 Customer
Experience / Dynamics CRM / PowerApps technical solutions
At least three full cycle
implementations of Microsoft Dynamics 365 CE or Dynamics CRM
Work experience with Software as a
Service (SaaS) and/or Platform as a Service (PaaS) environments
Experience leading teams and working with
global, on/offshore teams to establish and maintain CRM technology
Developing & deploying business
applications using Microsoft's Dynamics Power Platform
Core Skills: C#, SQL, .Net, D365, CRM
SDK, CRM Plugins, PowerApps, PowerBI, & Flow
Intermediate to advanced knowledge of
relational database concepts
What you'll do
Work with
clients and lead Avanade Delivery Teams in planning, designing, building,
testing, and maintaining Customer Engagement (CE) solutions
Lead and review your team's work across all
phases of Avanade projects (e.g., Plan, Analyze, Design, Build and
Test)
Lead technical technology and design teams
to ensure consistent, beneficial client interaction, and solution delivery
Design and
enable conceptual architecture and technical solutions
Liaise
effectively between customers, IT staff, and business partners to ensure
high-quality and timely resolution of customer issues
Use key performance indicators
(KPIs) to measure and test the quality of projects
Improve your clients' business by
identifying potential challenges and supporting continuous improvement through
their CRM system
Contribute to
presales activities, including solutioning, effort estimation, and
proposal development, ensuring alignment with client business needs
Manage capability planning for the team, identifying
skill gaps and aligning training or hiring needs to meet future demand
Develop reusable solutions, frameworks, and assets to
accelerate delivery, enhance quality, and enable knowledge sharing across
teams
Collaborate with cross-functional teams to drive
innovation and bring best practices into solution design
Learn more
To learn more about the types of projects our
team works on, check out these case studies:
Interested in knowing what's going on inside
Avanade? Check out our blogs:
Enjoy your career
Some of the best things about working at Avanade
Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
A great place to work
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking
•Experimenting courageously
•Learning and pivoting
Inspire greatness in our people by
• Empowering every voice
•Encouraging boldness
•Celebrating progress
Accelerate the impact of our people by
• Amazing the client
•Prioritizing what matters
•Acting as one