Solution Architect, Microsoft Dynamics 365 CRM

d the
nuts and bolts of CRM systems and, more importantly, you know how to connect
with clients and lead a team to reach its goals. You are organized, energetic,
and as comfortable in front of a boardroom as in front of a whiteboard with
your development team. This role provides the opportunity to work for Microsoft's
#1 partner, with an unrivaled focus on personal development and training in
both technology and softer consulting skills.

Together
we do what matters.

Skills and experiences

• Hands-on experience with D365 Customer
  Experience / Dynamics CRM / PowerApps technical solutions

• At least three full cycle
  implementations of Microsoft Dynamics 365 CE or Dynamics CRM

• Work experience with Software as a
  Service (SaaS) and/or Platform as a Service (PaaS) environments

• Experience leading teams and working with
  global, on/offshore teams to establish and maintain CRM technology

• Developing & deploying business
  applications using Microsoft's Dynamics Power Platform

• Core Skills: C#, SQL, .Net, D365, CRM
  SDK, CRM Plugins, PowerApps, PowerBI, & Flow

• Intermediate to advanced knowledge of
  relational database concepts

What you'll do

• Work with
  clients and lead Avanade Delivery Teams in planning, designing, building,
  testing, and maintaining Customer Engagement (CE) solutions

• Lead and review your team's work across all
  phases of Avanade projects (e.g., Plan, Analyze, Design, Build and
  Test)

• Lead technical technology and design teams
  to ensure consistent, beneficial client interaction, and solution delivery

• Design and
  enable conceptual architecture and technical solutions

• Liaise
  effectively between customers, IT staff, and business partners to ensure
  high-quality and timely resolution of customer issues

• Use key performance indicators
  (KPIs) to measure and test the quality of projects

• Improve your clients' business by
  identifying potential challenges and supporting continuous improvement through
  their CRM system

• Contribute to
  presales activities, including solutioning, effort estimation, and
  proposal development, ensuring alignment with client business needs

• Manage capability planning for the team, identifying
  skill gaps and aligning training or hiring needs to meet future demand

• Develop reusable solutions, frameworks, and assets to
  accelerate delivery, enhance quality, and enable knowledge sharing across
  teams

• Collaborate with cross-functional teams to drive
  innovation and bring best practices into solution design

Learn more

To learn more about the types of projects our
team works on, check out these case studies:

Interested in knowing what's going on inside
Avanade? Check out our blogs:

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally

• Dedicated career advisor to encourage your growth

• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
•Experimenting courageously
•Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
•Encouraging boldness
•Celebrating progress

Accelerate the impact of our people by

• Amazing the client
•Prioritizing what matters
•Acting as one