#JR-25026806
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Job Description:
This job is responsible for analyzing and resolving complex operational problems, providing technical support to the team, and consulting on a variety of topics across functional and business support lines. Key responsibilities include applying product and market knowledge to manage daily refresh activities to ensure adherence to deadlines, quality standards, policies, procedures, and regulatory requirements and conducting continuous performance management conversations, developing talent, and assisting employees with career goals.
Responsibilities:
Participates in a Specialized AML Refresh team, ensuring timely and accurate completion of activities on complex jurisdictions and regulatory requirements under compressed SLAs.
Performs routine management support activities including employee development across operational functions and works with external clients, business partners, and their support groups including Compliance, Audit, and Finance
Leads a team and supports the execution of day-to-day refresh activities while adhering to timelines and requirements
Conducts daily tasks and applies judgement during decision making, ensuring all operations are carried out in an appropriate, cost-effective manner through proper budgeting, expense management, reporting, and forecasting
Oversees caseload balancing across the team by proficiency and jurisdictional complexity
Partners with sales and client outreach teams to remove impediments and roadblocks within processes while obtaining necessary documents requirements to satisfy refresh activities
Assists in efforts to identify and escalate issues and concerns within processes to ensure timely mitigation of risks
Supports the implementation of new processes to improve the overall operating model
Skills:
Attention to Detail
Critical Thinking
Data Collection and Entry
Recording/Organizing Information
Research
Fraud Management
Interpret Relevant Laws, Rules, and Regulations
Problem Solving
Quality Assurance
Risk Management
Adaptability
Customer and Client Focus
Prioritization
Result Orientation
Written Communications
Requirements:
Ability to complete rapidly-evolving complex inventories, oversee multiple priorities and pivot quickly
3+ years financial services experience
2+ years of AML and/or KYC experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540)
Pay and benefits information
Pay range
$73,500.00 - $143,700.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Learn more about this role