Loan Agency Operations - Senior Loans Officer

can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

An opportunity has arisen to join the Loans Agency & Bi-lateral Servicing & Operations Team. You will join a dedicated servicing function, reporting to the Section Manager, and will play a key role in supporting the end to end servicing of loan portfolios.

The Loans Agency Team supports a wide range of customer queries and operational activities across assigned accounts. This role benefits from a good working knowledge of loan servicing to help ensure responsibilities are completed accurately and within agreed timeframes.

You will work both independently and collaboratively as part of a supportive team, helping to manage detailed instructions, evolving priorities, and a consistent workflow.

This role would suit an experienced professional with well-developed knowledge who enjoys organising their work, working closely with others, and contributing to shared outcomes. You will have a sound understanding of credit products and loan documentation, with ongoing opportunities to continue developing your knowledge within your specialist area.

Responsibilities:

• Support and manage a portfolio of agented and direct lending deals, acting as a key point of contact for allocated clients

• Share knowledge and experience within your area, offering guidance and support to team members

• Process loan lifecycle events including drawdowns, rollovers, rate fixings, assignments, revaluations, fee calculations, and reconciliations

• Responsible for maintenance and servicing of the Loan portfolio in LoanIQ

• Partner closely with our Front Office business partners Agency Management, Fulfilment; Leveraged Finance; Portfolio Managers, Asset Based Lending and SAG.

What we are looking for:

• Experience in a similar role having developed deep understanding of maintaining a loan portfolio.

• Experience with LoanIQ (Desirable not essential)

• Previous team leadership experience would be desirable but is not essential

• Ability to adapt in a fast-paced, changing environment, with a focus on operational excellence, accuracy, and quality

• Clear and confident communication skills, both written and verbal, across a range of stakeholders

• Organisational and prioritisation skills

• In depth knowledge of lending products, loan servicing, and credit operations

Skills that help:

• Previous experience working with loan or legal documentation, including legal structures and forms
• A high level of attention to detail
• An analytical and solutions focused mindset
• A collaborative and customer-focused approach