Manager - R

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Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Global Markets Business Controls team is responsible for establishing data management strategy and data governance for Global Markets. The team works closely with other groups within Global Markets, other lines of business and Enterprise functions. The team drives strategic initiatives and projects in the areas of data management and governance.

Job Description*

The candidate, as part of Global Markets Chief of Staff (CoS) Work Distribution Team within GBS India, will be supporting multiple aspects of Business Controls & Data Innovation Group. The ideal candidate should have strong experience with development as well as maintenance of data analytics and automation initiatives. Candidate will be required to understand requirements, learn the process steps and to execute the process with high standards of excellence. Candidate will have to manage multiple scheduled and/or ad-hoc tasks and manage their time to ensure efficient delivery. The tasks may include data pre-processing, analysis, updation and presentation of outcomes in the form of tabular and visual reports.

Responsibilities*

The Role demands for a qualified professional who can provide guidance to direct reports typically comprising of senior leaders.

• Providing technical expertise supporting data analytics and automation projects.

• Must be expert in data analytics, mining, manipulation, aggregation, integration, and reporting.

• Experience interfacing with onsite teams and must be detail oriented (e.g. ability to identify anomalies within large data sets).

• Excellent critical thinking and problem-solving skills. Must be able to understand a process from end-to-end, be able to identify weaknesses in the process and implement solutions.

• Excellent verbal and written communication skills.

• Must be able to work with technical teams and translate technical concepts to business audiences.

• Must be able to work well in collaborative team environment, but also independently.

• Design and document workflow and make appropriate recommendations to improve operational effectiveness.

• Drive operational excellence though process review, identifying bottlenecks and risks, mitigating and resolving issues.

Requirements*

• Advanced Tableau, Alteryx and Python.

• Advanced excels skills, ability to handle complex formulas, high proficiency with macros using VBA.

• Knowledge of machine learning algorithms, predictive modelling and statistical techniques would be a plus.

• Understanding of SQL database would be a plus

• Clear understanding of Automation and Data analysis

• Understanding of banking operations and financial products.

• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations

• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations

• Strong interpersonal skills, with the ability to work independently and within a team environment

• Ability to manage time effectively, set priorities and meet deadlines.

• Excellent written and verbal communication skills

Education*

Graduates / Post-graduates with good track record/academic scores

Experience Range*
4-6 years

Work Timings*
11.00 AM to 10.00 PM (Weekends Off)

Job Location*
Mumbai/Gurugram/Hyderabad