Merchant Services Product Consultant - EOL Product Execution and INTERACT GTM Strategy

Bank of America

3.2

(114)

Multiple Locations

Why you should apply for a job to Bank of America:

  • 57% say women are treated fairly and equally to men
  • 74% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • A competitive benefits and programs have earned us recognition by Working Mother magazine for more than 30 years.
  • Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
  • Offers comprehensive domestic partner benefits to U.S. employees and incorporate sexual orientation into non-discrimination policies.
  • #JR-25015953

    Position summary

    erica, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

    Job Description and Responsibilities:

    • Responsible for supporting the activities related to product retirements and end-of-life along with, execution for products and services specific to how our Global Banking clients interact with Bank of America.

    • Partner and support seasoned Product Managers on the Global Banking Merchant Solutions team on commercialization and execution of product initiatives

    • Participate and support End of Life (EOL) activities for Global Banking merchants including partnership with Project Leads on platform, gateway and product migrations

    • Help execute product governance routines and tasks including closure of Self-Identified Audit Issues (SIAI) and Risk Identified Audit Issues (RIAI) ensuring proper issue closure

    • Partner with broader Global Payment Solution (GPS) team on opportunities to leverage our broader set of Treasury products to add value to our Merchant clients using our internal capabilities

    • Interact with clients to understand their challenges and opportunities related to their onboarding experience & reporting data analytic requirements

    • Understand and deliver requirements from clients on reporting customization and build out of our data file transfer capabilities

    • Lead & support the innovation on next generation of product and services geared towards how merchants will interact with the bank.

    • Execute on strategy and partner with bank stakeholders like our Product Platform, Business Engineering, Tech, Commercialization and Servicing teams on new product launches and enhancements

    Required Qualifications:

    • Manage multiple initiatives simultaneously, including End-to-end ownership of assigned tasks, initiatives and projects

    • Demonstrates flexibility and openness to new ideas and to change; adapts to changing environments, situations, and job responsibilities

    • P&L management and data driven business case development

    • Skills to engage in projects which integrate multiple facets of the business and various business partners experience

    • Product execution and operational experience

    • Fundamental understanding of finance/financial performance reporting

    • Communicate effectively with executives; solid executive presence

    • Analytical problem solver and the ability to work as an individual as well as a member of a team

    • Develop rapport easily with executives, peers and partners

    • Demonstrate initiative and problem solving with minor direction

    • Adapt well to change or changing priorities based on the needs of the business

    • Manage multiple projects

    Desired Qualifications:

    • Merchant Services and/or Payments experience and knowledge

    • Product Strategy experience

    • Consultative and problem solving background

    • Technical Skills for BI Reporting tools - Tableau, Alteryx, Qlikview, etc.

    Minimum Educational Requirements: Bachelor's degree or comparable professional experience

    Skills:

    • Written Communication Skills

    • Verbal Communication Skills

    • Critical Thinking Skills

    • Problem Solving Skills

    • Organizational Skills

    • Outlook, Word, Excel and PowerPoint Skills

    • Time Management Skills

    • Prioritizing Skills

    • Quantitative Skills

    • Qualitative Analytical Skills

    Shift:
    1st shift (United States of America)

    Hours Per Week:
    40

    Learn more about this role

    Why you should apply for a job to Bank of America:

  • 57% say women are treated fairly and equally to men
  • 74% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • A competitive benefits and programs have earned us recognition by Working Mother magazine for more than 30 years.
  • Employee Financial Services offers U.S. employees financial education and special access to financial products, services and expertise.
  • Offers comprehensive domestic partner benefits to U.S. employees and incorporate sexual orientation into non-discrimination policies.