Merchant Services Product Consultant - EOL Product Execution and INTERACT GTM Strategy

erica, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description and Responsibilities:

• Responsible for supporting the activities related to product retirements and end-of-life along with, execution for products and services specific to how our Global Banking clients interact with Bank of America.

• Partner and support seasoned Product Managers on the Global Banking Merchant Solutions team on commercialization and execution of product initiatives

• Participate and support End of Life (EOL) activities for Global Banking merchants including partnership with Project Leads on platform, gateway and product migrations

• Help execute product governance routines and tasks including closure of Self-Identified Audit Issues (SIAI) and Risk Identified Audit Issues (RIAI) ensuring proper issue closure

• Partner with broader Global Payment Solution (GPS) team on opportunities to leverage our broader set of Treasury products to add value to our Merchant clients using our internal capabilities

• Interact with clients to understand their challenges and opportunities related to their onboarding experience & reporting data analytic requirements

• Understand and deliver requirements from clients on reporting customization and build out of our data file transfer capabilities

• Lead & support the innovation on next generation of product and services geared towards how merchants will interact with the bank.

• Execute on strategy and partner with bank stakeholders like our Product Platform, Business Engineering, Tech, Commercialization and Servicing teams on new product launches and enhancements

Required Qualifications:

• Manage multiple initiatives simultaneously, including End-to-end ownership of assigned tasks, initiatives and projects

• Demonstrates flexibility and openness to new ideas and to change; adapts to changing environments, situations, and job responsibilities

• P&L management and data driven business case development

• Skills to engage in projects which integrate multiple facets of the business and various business partners experience

• Product execution and operational experience

• Fundamental understanding of finance/financial performance reporting

• Communicate effectively with executives; solid executive presence

• Analytical problem solver and the ability to work as an individual as well as a member of a team

• Develop rapport easily with executives, peers and partners

• Demonstrate initiative and problem solving with minor direction

• Adapt well to change or changing priorities based on the needs of the business

• Manage multiple projects

Desired Qualifications:

• Merchant Services and/or Payments experience and knowledge

• Product Strategy experience

• Consultative and problem solving background

• Technical Skills for BI Reporting tools - Tableau, Alteryx, Qlikview, etc.

Minimum Educational Requirements: Bachelor's degree or comparable professional experience

Skills:

• Written Communication Skills

• Verbal Communication Skills

• Critical Thinking Skills

• Problem Solving Skills

• Organizational Skills

• Outlook, Word, Excel and PowerPoint Skills

• Time Management Skills

• Prioritizing Skills

• Quantitative Skills

• Qualitative Analytical Skills

Shift:
1st shift (United States of America)

Hours Per Week:
40

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