National Trust Service Director

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Job Description:
Group leader within National Trust Services. Responsible to lead respective National Trust Services group to consistently drive trust growth and an outstanding client experience. Partner with respective National Trust Services Executive to drive the trust strategy, comply with all regulatory and fiduciary standards, and act in compliance with all regulations, policies and procedures. Responsible for identifying, training, and developing strong talent, establishing and monitoring performance goals, coaching associates, and recognizing and rewarding performance results. Builds strong relationships with peers, team members, internal support areas and other business units.

The National Trust Director is the lead contact to several Plans overseeing $90B+ in trust assets. The position entails managing and overseeing the operations/reporting of the Plans ensuring that it functions in accordance with the Plan document, legal and regulatory requirements. Supports and coordinates related trust activities with internal/external business partners (i.e., human resources, investment partners, recordkeepers, auditors, attorneys, finance, etc.) and assists in completing key tasks and deliverables associated with critical projects. Key responsibilities include supporting improvements to the bank's ability to manage, control and mitigate fiduciary risk while collaborating closely with team members to drive consistency in approach and results. Job expectations include overseeing an employee base of ten employees, implementing the companies' goals/directives, assisting in the administration of trust accounts, having knowledge of standards of management, internal policies and procedures and revenue/expense allocation. Job responsibilities support various employee benefit plans inclusive of defined benefit, defined contribution, non-qualified and VEBAs.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.

• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.

• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.

• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.

• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.

• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.

• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.

• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank's capabilities to meet client needs and to gain competitive advantage.

Desired Qualifications:

• CEBS Certification a plus

• Proficient in EXCEL, Word, and Outlook

• Management or significant Team Lead experience

Required Qualifications:

• Employee Benefit (ERISA) experience

• Formal Accounting experience

• Securities knowledge

Skills:

• Business Acumen

• Client Management

• Decision Making

• Strategic Thinking

• Talent Development

• Customer and Client Focus

• Leadership Development

• Performance Management

• Risk Management

• Strategy Planning and Development

• Coaching

• Inclusive Leadership

• Planning

• Problem Solving

• Relationship Building

Minimum Education Requirements:

Bachelors Degree in related field

Shift:
1st shift (United States of America)

Hours Per Week:
40

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