Officer, Market Support Analyst (Trade Processing), India, Global Markets Operations

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Job Description
Global Markets Operations is looking for a candidate to join the India team to support back office operations, post execution trade processing, sending confirmations to clients/custodians, reporting of trades on exchange, coordinating with client and custodian for trade matching and confirmation, Regulatory reporting and margin monitoring

Responsibilities
• Resolution and escalation of matched and unmatched trades
• Timely response to client queries regarding the settlement of their trades
• Client Fails Reporting
• Buy in avoidance
• Liaising with other internal departments to ensure timely resolution of Client fails
• Involvement in ad hoc projects for new processes or industry initiatives

Requirements
• Client facing experience or ability to conduct discussions with Clients in a confident manner
• Excellent communications skills
• Ability to work under pressure in a team environment
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate
• Knowledge of Operational Risk, Client Money Protection and Funding
• Breaks investigation and resolution

Other Qualifications

Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world• Presentable, confident and client focused.