Operations Analyst

lity to time manage, prioritize, multi-task and work independently, while displaying impeccable attention to detail.

• Exercises judgment within defined procedures and practices to determine appropriate action.

• Should have increased awareness and exposure to basic technical principles, concepts and techniques.

Required Skills:

• Excellent customer service and interpersonal skills with demonstrated history of building partnerships across all teams and levels.

• A work history of clear and effective written and verbal communications in a professional environment.

• Must be proficient in MS Word including the ability to insert tables in documents and editing documents at minimum.

• A work history that demonstrates a strong ability to manage, prioritize, multi-task and work independently.

• Prior work experience that required a consistent and impeccable attention to detail .

• Strong self-starter with excellent analytical and problem-solving skills.

• Must be able to easily navigate between online databases and websites

• Must be able to create and manipulate mid-level complexity tables.

• Must be proficient in MS Excel. Must be able to create and edit basic mathematical formulas in Excel.

• Prior work experience that required an increased awareness and exposure to basic technical principles, concepts and techniques.

• Must have prior work experience that demonstrates ability to document work actions.

• Must be able to exercise judgment within defined procedures and practices to determine appropriate action.

Desired Skills:

• Previous system application support knowledge and/or PC support experience is preferred

• Previous experience in Bank of America business or application team preferred

• A basic understanding of interest points and the implication to consumers when there is an interest point change.

OTHER REQUIREMENTS

• Previous system application support knowledge and/or pc support experience preferred.

• 3-5+ years Business Analyst Experience

Shift:
1st shift (United States of America)

Hours Per Week:
40

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